Prodity: Product by Design Stop Making Products that Suck - A Conversation with Debbie Levitt
Jul 10, 2024
Debbie Levitt, the Mary Poppins of CX and UX, discusses the importance of good UX, challenging conventional wisdom, and the critical role of research in product development. She highlights the need for customer-centricity, prioritizing quality over speed, and empowering researchers within teams. The episode also includes insights on product strategy, incorporating customer feedback, and the evolving landscape of the UX field.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Intro
00:00 • 2min
Exploring the Guest's Passion for Singing and Karaoke
02:05 • 2min
Evolution and Importance of User Experience and Research in Product Design
03:54 • 32min
Importance of Research in Product Development
35:55 • 18min
Exploring the Book 'Customers Know You Suck' and the Importance of Customer-Centric Product Strategy
54:20 • 3min
Supporting and Empowering UX and CX Researchers
57:45 • 27min
Sharing Fun Recommendations, Disney Parks Love, and AI Makeup Filters
01:24:40 • 4min
Discussion on Virtual Meetings, AI for Eye Contact, and Lighting Setups
01:28:19 • 3min