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Prodity: Product by Design
Stop Making Products that Suck - A Conversation with Debbie Levitt
Jul 10, 2024
Debbie Levitt, the Mary Poppins of CX and UX, discusses the importance of good UX, challenging conventional wisdom, and the critical role of research in product development. She highlights the need for customer-centricity, prioritizing quality over speed, and empowering researchers within teams. The episode also includes insights on product strategy, incorporating customer feedback, and the evolving landscape of the UX field.
01:31:20
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Quick takeaways
- Prioritize customer-centricity and good user experience for successful product development.
- Adapt to evolving UX trends and technologies while maintaining a focus on user needs.
Deep dives
The Importance of Customer-Centricity and User Experience
Putting customers first and ensuring a great user experience is crucial for product success. Debbie Levitt, a CX and UX expert, emphasizes the significance of focusing on customer needs and designing products and services that cater to them. By understanding user behavior, preferences, and pain points, companies can deliver effective solutions and create meaningful experiences.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode