32min chapter

Prodity: Product by Design cover image

Stop Making Products that Suck - A Conversation with Debbie Levitt

Prodity: Product by Design

CHAPTER

Evolution and Importance of User Experience and Research in Product Design

The chapter explores the speaker's journey into the fields of CX and UX, emphasizing the significance of user-friendliness, accessibility, and incorporating target audiences in research. It discusses the evolution of UX and design, stressing the need to understand real customer needs through thorough research to create products that truly serve users. The conversation also touches on the collaboration between research, UX, and product management teams to successfully develop products by leveraging each other's expertise and focusing on customer-centric solutions.

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