

Ep. 19 - Real Conversations: Seeing What Others Don’t with Dr. Gary Klein
Oct 9, 2015
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Episode notes
Contrasting Approaches to Decision Making
- Gary Klein contrasts his work with Daniel Kahneman's Thinking, Fast and Slow.
- Klein focuses on insights, organizational fear of insights, and boosting insights.
Origins of Naturalistic Decision Making
- Klein's Naturalistic Decision Making (NDM) studies real-world decisions, unlike controlled lab settings.
- He began by researching firefighters' split-second decisions under pressure.
Firefighters and Fighter Pilots
- McCullough's father, a 38-year firefighter, validated Klein's understanding of firefighting decision-making.
- Klein's early work involved studying fighter pilots' adaptation to simulator training after the 1973 oil crisis.