2Bobs—with David C. Baker and Blair Enns

Churn, Baby, Churn

Jan 4, 2023

30:22

Creator website

Highlights

AI Chapters

Episode notes

The Inevitability of a Client's Intentional Cycle Out

01:30

The Impact I Have on People as a Leader and Manager

03:08

Why Cycling Clients Isn't a Bad Thing

01:59

Introduction

2min

Why You Should Cycle Clients and Employees

2min

Why Cycling Clients Isn't a Bad Thing

2min

The Second Argument for Cycling Clients

3min

The Inevitability of a Client's Intentional Cycle Out

2min

Your Capabilities Are Changing Faster Than What Your Clients Need

2min

Do You Cycle Your Clients?

2min

The Arguments for Cycling Clients and Cycling Employees

3min

Aren't All Marriages Better Off Sticking Together?

3min

10.

The Impact I Have on People as a Leader and Manager

3min

11.

Six Arguments for Cycling Employees

4min

12.

Cycling Employees Shouldn't Be Resisted at All Charge

2min

13.

Is There a Need to Cycle Clients and Employees?

2min

David gets flack for his contrary perspective on how agencies shouldn’t necessarily aim for long-term client relationships. So he clarifies how he’s seen the the fear of both client and employee churn hold firms back.

LINKS

"Reboot Your Culture Through New Business"

"Your Firm Should Be A Team—Not A Family"

"The Problem of Standards" by David Maister Read the transcript and episode notes at http://2bobs.com/podcast/churn-baby-churn

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2Bobs—with David C. Baker and Blair Enns

Churn, Baby, Churn

The Inevitability of a Client's Intentional Cycle Out

The Impact I Have on People as a Leader and Manager

Why Cycling Clients Isn't a Bad Thing

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