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Silence is a powerful tool in negotiations as it allows both parties to pause, reflect, and defuse tensions. Going to the balcony, or detaching from the situation to gain perspective, is also crucial in maintaining composure and making strategic decisions.
Respect is a fundamental element in negotiations as it acknowledges and values the other person's dignity. Respect can be expressed through active listening, showing genuine interest, and speaking their language or understanding their cultural customs.
BATNA, or Best Alternative to a Negotiated Agreement, is a crucial factor in negotiations. It is important to consider your BATNA, or plan B, in case an agreement cannot be reached. Having a strong BATNA provides confidence and leverage in negotiations.
Objective measures and data can be powerful tools in negotiations as they provide impartial evidence to support your argument or proposal. Utilizing market rates, statistics, or other objective criteria can help both parties arrive at a fair resolution based on facts.
The podcast discusses the importance of uncovering underlying interests in conflict resolution. It shares examples of how identifying and addressing the true interests of conflicting parties can lead to creative and mutually beneficial solutions. By digging deeper and understanding what people really want and need, conflicts can be resolved in ways that satisfy both sides and create a win-win outcome.
The podcast highlights the concept of going to the balcony as a crucial step in conflict resolution. It emphasizes the importance of self-mastery and gaining a broader perspective on the conflict. By stepping back and viewing the situation from a distance, individuals can gain clarity and make more rational decisions. Going to the balcony enables them to manage their emotions, think strategically, and find creative solutions to the conflict.
The podcast emphasizes the significance of building golden bridges and taking the third side in conflict resolution. Building golden bridges means finding ways to make it easy for the other party to accept your proposal or solution. By focusing on the interests of both sides and creating attractive and persuasive options, negotiations can be more successful. Taking the third side involves considering the larger community and incorporating their perspectives into the resolution process. Engaging the community can lead to win-win outcomes and transform conflicts into opportunities for positive change.
William Ury, cofounder of Harvard’s Program on Negotiation, is one of the world’s best-known experts on negotiation. He is coauthor of Getting to Yes, the all-time best selling negotiation book in the world; the author of one of my favorite books on negotiation (Getting Past No: Negotiating in Difficult Situations); and author of the new book: Possible: How We Survive (and Thrive) in an Age of Conflict.
Please enjoy!
Timestamps for this episode are available below.
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Timestamps:
[00:00] Start
[06:53] Connecting with Roger Fisher.
[10:08] Devising Seminars.
[12:31] Negotiating the Camp David Accords.
[18:23] Writing the other side's victory speech.
[21:17] Writing Kim Jong-un's victory speech.
[26:20] Pondering possibilities in the modern Middle East.
[29:26] Lessons from iconic possibilist Nelson Mandela.
[32:17] Going to the balcony.
[36:11] Mitigating the risk of emotional spiraling with Hugo Chávez.
[40:50] The power of silence.
[44:09] Respect and saving face.
[51:08] Best alternative to a negotiated agreement (BATNA).
[1:02:49] The trust menu.
[1:06:29] The positive no.
[1:12:14] Closing on a positive note.
[1:14:56] What prompted William to write Possible?
[1:19:38] Negotiating as a creative endeavor.
[1:22:48] Sabbatical considerations.
[1:23:56] Exercise and self-care routines.
[1:29:27] Uncovering interests, not just positions.
[1:35:18] Hopes for the impact of Possible.
[1:37:25] Parting thoughts.
*
Resources from this episode: https://tim.blog/2024/02/13/william-ury/
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