Defense in Depth

Sales Follow Up Sequences: What Works Best in Cyber?

Oct 23, 2025
Alex Guilday, BISO at Royal Caribbean Group and a former cybersecurity salesperson, shares insights on effective sales strategies in cybersecurity. He discusses the importance of tailoring outreach to avoid saturating security professionals with generic messaging. With a dual perspective, Alex reflects on the necessity of building long-term relationships over transactional tactics. He highlights the value of trusted peer recommendations and emphasizes the significance of timing and touch frequency in sales sequences.
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INSIGHT

Security Buyers Are Uniquely Saturated

  • Security buyers are saturated with outreach so generic aggressive sequences often fail.
  • Tailor approach to the target and adapt tactics for security audiences who expect technical value.
ADVICE

Target The Right Person And Build Relationships

  • Do focus outreach on the right person and problem to avoid wasting touches.
  • Do build relationships instead of annoying targets with transactional repetition.
ANECDOTE

From Door-To-Door To Drip Campaigns

  • Alex Guilday recalled doing brutal drip campaigns early in his sales career and feeling guilty.
  • He compared ignored emails to door-to-door rejection where people literally slammed doors on him.
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