

#525: [Amazon Connect] Episode 1 - Personalize Customer Engagement By Empowering Agents
May 22, 2022
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 2min
Local Measure - The Next Generation Customer Experience Company
01:43 • 2min
Amazon Cannect - The Amazon Connect Experience
03:14 • 4min
Engage - A Single Pane of Glass
07:16 • 2min
Is It Possible for Businesses to Future Proof Their Customer Experience?
09:08 • 3min
Engage for Connecting - A Great Partner Experience
11:57 • 4min
Amazon Connet
16:24 • 2min
Connects Forecasting, Capacity, Planning and Scheduling Capabilities
18:49 • 2min
Engag for Amazon Connect - A Single Pane of Glass Experience for Agents
20:28 • 2min