#525: [Amazon Connect] Episode 1 - Personalize Customer Engagement By Empowering Agents
AWS Podcast
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Amazon Cannect - The Amazon Connect Experience
Amazon connect is an easy to use omni channel cloud contact center that helps companies of any size provide superior customers service at a lower cost. The company has seen tremendous growth over the last five years, and it's quickly become one of the fastest growing services in a w s history. But i'd like to turn it over to you, jonathan, and now ask, what's your perspective on how best businesses can delight both their end customers and their contuct center associates? Thank enras in question, i feelit we should had a birthday cake.
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