HBR IdeaCast

To Negotiate Better, Start with Yourself

190 snips
Mar 5, 2024
William Ury, co-founder of Harvard’s Program on Negotiation and co-author of 'Getting to Yes,' shares transformative insights on negotiation. He emphasizes that the biggest hurdle is often oneself rather than the opponent. Ury challenges the negative view of conflict, advocating for its potential in growth. He introduces the philosophy of possibility, urging creative thinking. Practical techniques like the 'five why' exercise and empathetic questioning are highlighted to enhance negotiations, making it clear that refining these skills is vital in today's conflict-active world.
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INSIGHT

Conflict's Role

  • Conflict is crucial for growth, change, and evolution in individuals, organizations, and even democracies.
  • The key is not to eliminate conflict, but to learn how to handle it constructively through negotiation.
INSIGHT

Negotiation's Evolution

  • The changing power dynamics in modern conflicts require a shift in negotiation approaches.
  • Negotiation has become more horizontal and involves more participants, increasing the need for effective conflict resolution.
ADVICE

Self-Awareness in Negotiation

  • In negotiations, the biggest obstacle is often our own reactive tendencies.
  • Suspending our reactions and thinking before acting is crucial for achieving desired outcomes.
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