Knowledge at Wharton

How the Medium Shapes the Message in Marketing

Feb 20, 2023
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Chapters
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Episode notes
1
Introduction
00:00 • 4min
2
The Effect of Technology on Conversational Interactions
03:34 • 3min
3
The Importance of Deliberation in Communication
07:00 • 2min
4
How to Communicate Effectively With Your Boss
08:47 • 2min
5
The Importance of Emotion in Communication
11:05 • 2min
6
How Speaking Versus Writing Shapes Word of Mouth
13:05 • 2min