

Proactively Driving Customer Success With Manjula Talreja, SVP and Chief Customer Officer of PagerDuty
Aug 11, 2022
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13
Introduction
00:00 • 2min
Payto Duty - What Is It?
01:50 • 3min
Payor Duty
05:02 • 4min
Are You Building a Platform to Make Customer Service Better?
08:46 • 4min
Is There a Better Customer Experience?
13:00 • 2min
Pager Duty Is Saving Lives
15:24 • 4min
You Don't Need to Spend Too Much Time Monitoring, Hope, Waiting for Something to Happen
19:31 • 5min
Custom Eccentricity
24:23 • 4min
The Best Combination of Human and Data Science for Customer Success
28:25 • 3min
How to Measure Customer Success?
31:43 • 4min
The Key to Page Be Success
35:40 • 2min
Powered by Salesforce Platform, the Number One Cloud Platform for Digit Transformation of Air Experience
38:02 • 2min
The Most Challenging Aspect of Being a Leader
39:41 • 4min