What drives a company toward winning? Manjula Talreja, SVP and Chief Customer Officer of PagerDuty, shares how the company has evolved into an “operations platform in a digital-first environment” to help businesses create positive experiences for its customers. Tune in to learn from Manjula about how PagerDuty’s “proactive” approach to support customers leads to wins internally and for the companies it serves.
Tune in to learn:
- About PagerDuty and what the company does (00:30)
- Why driving customer experience is vital for brand loyalty (04:59)
- How PagerDuty is saving lives (16:11)
- What brought Manjula to PagerDuty (19:39)
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
--
Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease.
Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months.
Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need.
Visit brightspot.com/ITVisionaries to learn more.
---
This episode was produced by the team at Mission.org and brought to you by Brightspot.
