Proactively Driving Customer Success With Manjula Talreja, SVP and Chief Customer Officer of PagerDuty
IT Visionaries
00:00
The Key to Page Be Success
Menjula: 95% o customer stay on. A hundred 20 edont of those customers, they end up having more than a hundred, 20 % o services. Chief customer officers are now getting into, growing into sos because custom experiences becoming so important. It's about driving the growth of the customers, the success of the customers. That change of term service, customer service to customer success is very, very important as we are transitionng in the industry.
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