You Don't Need to Spend Too Much Time Monitoring, Hope, Waiting for Something to Happen

What drives a company toward winning? Manjula Talreja, SVP and Chief Customer Officer of PagerDuty, shares how the company has evolved into an “operations platform in a digital-first environment” to help businesses create positive experiences for its customers. Tune in to learn from Manjula about how PagerDuty’s “proactive” approach to support customers leads to wins internally and for the companies it serves.

Tune in to learn:

• About PagerDuty and what the company does (00:30)
• Why driving customer experience is vital for brand loyalty (04:59)
• How PagerDuty is saving lives (16:11)
• What brought Manjula to PagerDuty (19:39)

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