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Software Engineering Radio - the podcast for professional software developers
Episode 548: Alex Hidalgo on Implementing Service Level Objectives
Jan 25, 2023
48:30
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Quick takeaways
- Setting SLO targets aligns efforts with user needs, balancing reliability and cost-effectiveness.
- SLIs provide metrics for user experience, facilitating precise evaluations and informed decision-making.
Deep dives
Understanding Service Level Objectives (SLOs)
Service Level Objectives (SLOs) emphasize the acceptance of occasional failure in systems, steering focus towards setting realistic targets instead of aiming for perfection. By setting SLO targets, organizations can align their efforts with the actual needs of users, ensuring a balance between reliability and cost-effectiveness. Avoiding unnecessary perfection can prevent burnout, financial strain, and optimize resources for improved user satisfaction.
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