Are You Over Your Error Budget?

At the root of the SLO philosophy is that nothing's ever perfect. At Squarespace, we burned through all of our error budget and knew we couldn't actually fix things until we got new hardware. I don't think it's necessarily a bad idea to have an error budget policy. Look at the data, have a conversation, figure out whether or not you actually have to take action or not. Don't ever be hardline about anything, I think.