No Small Endeavor with Lee C. Camp 222: Unabridged Interview: Dan Heath
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Aug 15, 2025 
Dan Heath, bestselling author of 'Reset: How to Change What’s Not Working,' shares practical insights into personal and professional transformation. He highlights strategies for adapting to change, emphasizing the importance of intentionality in relationships and aligning actions with goals. A standout story from his drive-thru experience offers lessons in operational efficiency. He discusses finding fulfillment in work, and the power of positive environments in fostering personal growth, all while critiquing the pitfalls of conventional business practices.
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Drive‑Thru That Started A Book
- Dan Heath's Chick-fil-A drive-thru visit sparked his inquiry into how systems run smoothly and why some don't.
- Observing a 50-car line move like clockwork shifted his focus from efficiency to changing stuck systems.
Leverage And Restack
- When you feel stuck, look for leverage points where small effort yields big change.
- Then restack existing resources to push on those leverage points rather than seeking new resources.
Progress Beats Perks
- The biggest motivator at work is visible progress on meaningful work, not bonuses or praise.
- People tolerate slow progress if they can see they're moving toward a meaningful outcome.
