The Power of Endless Curiosity in Negotiation

In this podcast episode, Chris Voss, an experienced FBI hostage negotiator and author of Never Split the Difference, shares valuable insights on negotiation. He emphasizes the importance of being endlessly curious and seeking to understand the other person's perspective in order to find a win-win solution. Voss discusses the power of making the other person feel heard and understood, and how fear of loss is a strong motivator in decision-making. He also highlights the significance of allowing the other person to go first and share their desires and needs, as well as the importance of creating emotional moments and guiding the other person towards an epiphany. Overall, Voss provides valuable strategies for effective negotiation that can be applied in various situations.