Kim Scott, author of 'Radical Candor', and Trier Bryant, CEO of Just Work, delve into the transformative power of feedback in the workplace. They explore 'radical candor' as a balance of honesty and empathy, emphasizing its role in fostering open communication. The duo discusses navigating microaggressions, sharing personal anecdotes to highlight the importance of addressing biases. Listeners gain practical strategies for effective feedback and mentorship, encouraging growth and a more equitable organizational culture.
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volunteer_activism ADVICE
Solicit Feedback First
Soliciting feedback is crucial, especially for those in positions of power.
Demonstrate that feedback is a gift by actively seeking it and acting upon it.
insights INSIGHT
Regular Feedback
Regular feedback, separate from formal reviews, is essential for continuous improvement.
Create a culture of trust and action where feedback is treated with dignity and respect.
question_answer ANECDOTE
Overcoming Intimidation
Trier Bryant learned that some team members may find her intimidating, hindering open feedback.
She proactively addresses this by explicitly requesting feedback and demonstrating responsiveness.
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Radical Candor by Kim Scott offers a practical approach to management by emphasizing the importance of caring personally and challenging directly. The book argues that effective managers must find a balance between being empathetic and providing clear, honest feedback. Scott draws from her experiences at Google and Apple to provide actionable lessons on building strong relationships, giving feedback, and creating a collaborative work environment. The book introduces the concept of 'radical candor' as the sweet spot between obnoxious aggression and ruinous empathy, and provides tools and strategies for managers to implement this approach in their daily work[1][2][5].
Just Work
Russell Muirhead
In 'Just Work,' Russell Muirhead delves into the meaning and justice of work in modern democracies. He argues that work should be evaluated not just on its instrumental value (wages and benefits) but also on its personal and social fit. Muirhead defines fit through two dimensions: social fit, which aligns individual abilities with societal needs, and personal fit, which considers the extent to which work is fulfilling. The book critiques the current pecuniary emphasis on work and advocates for a balance between work, family, and community, highlighting the importance of work in a life well lived and its impact on human dignity and social justice.
Feedback is a topic many people struggle with and this week in the next episode of our Ask the Expert series, Sarah talks to Kim Scott and Trier Bryant about how to put 'radical candor' into action at work. Kim Scott is the author of Just Work: Get *t Done Fast and Fair as well as Radical Candor. Together, Kim and Trier Bryant co-founded Just Work to help organisations and individuals create more equitable workplaces.
For more on Kim and Trier's work head to: https://www.justworktogether.com/
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To get in touch with Helen and Sarah email helenandsarah@squigglycareers.com
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