Hidden Brain

Why Conversations Go Wrong

Apr 26, 2021
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INSIGHT

Everyday Conversations Are Culturally Shaped

  • Conversational differences exist within the same language and culture and can feel like cross-cultural bewilderment.
  • Deborah Tannen found regional, ethnic, and familial styles shape how people pause, overlap, and take turns.
ANECDOTE

Thanksgiving Tape Revealed Hidden Styles

  • Deborah recorded a three-hour Thanksgiving conversation and spent months transcribing it to reveal hidden style differences.
  • New Yorkers spoke with shorter pauses and dominated turn-taking while Californians waited longer and spoke less.
INSIGHT

Interruptions Depend On Shared Rules

  • Interruptions can signal enthusiasm in one style and rudeness in another; both parties create the interaction.
  • Conversational norms about pauses and turn-taking determine whether talk feels respectful or intrusive.
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