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How to Handle Others' Emotions During Difficult Conversations with Jeanine Carroll M.Ed and Helen Rapp Esq

Jan 24, 2022
29:40
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1
Introduction
00:00 • 3min
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2
How Do You Keep Emotions Out of Future Planning?
02:42 • 4min
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3
What if the Other Party Isn't Doing the Same Thing?
06:59 • 3min
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4
Joint Problem Solving - Do You Need to Take a Break?
10:11 • 3min
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5
What I'm Doing Is Setting the Expectations
13:22 • 2min
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6
What's the Best Approach to Setting Expectations for Special Education?
15:19 • 4min
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7
What's the Difference Between Conflex Resolution and Mediation?
18:54 • 2min
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8
What Is Persuasive Weight?
21:11 • 3min
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9
Is There a Problem With Passive Aggressive Behavior?
23:44 • 5min
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In this episode, Jeanine Carroll M.Ed and Helen Rapp Esq, discuss how to manage others' emotions in difficult conversations.


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