
How to Handle Others' Emotions During Difficult Conversations with Jeanine Carroll M.Ed and Helen Rapp Esq
Negotiate Anything
00:00
How Do You Keep Emotions Out of Future Planning?
Sothe response is that you cannot keep emotions out of these difficult conversations. We can't just push them down to the surf below the surface and simply have that be our strategy, says Clommy. And so first we need to acknowledge the emotion. Second, use compassionate curiosity, and then third, engage in joint problem solving. It might seem weird, how are we engaging enjoy problem solving within our heads? So let's work through this for us within our own minds.
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