
How to Handle Others' Emotions During Difficult Conversations with Jeanine Carroll M.Ed and Helen Rapp Esq
Negotiate Anything
00:00
What if the Other Party Isn't Doing the Same Thing?
People often run into those people who don't want to own their emotions. So if we ask in, ask them a question that pertains to it, and we say, om, how are you feeling about this situation, or something to that effect, they might resist because they don't wants to be vulnerable in that way. And so just by their tone, we could say, ok, well, there's clearly some emotion back there. We're not saying that audibly, of course. We're saying that to ourselves. And so what i often do, and especially, i use this especially as mediator, ah, iis i own the emotion for them.
Play episode from 06:59
Transcript


