How to Be Awesome at Your Job 810: How to Get Stuff Done inside Bureaucracies with Marina Nitze
30 snips
Oct 20, 2022 AI Snips
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Bureaucracies Can Be Effective
- Bureaucracies can be effective, contrary to popular belief.
- They offer opportunities for positive change through understanding and working within the rules.
Cloud Computing at the VA
- At the VA, Marina Nitze's team wanted to use cloud computing but faced resistance.
- By addressing the Inspector General's concerns about evidence collection and changing outdated paperwork, they achieved systemic change.
VA Healthcare Application Backlog
- The VA had a massive backlog of healthcare applications, with veterans dying while waiting.
- By talking to a veteran and understanding his struggles, Marina's team created a mobile form that enrolled 2 million veterans instantly.