810: How to Get Stuff Done inside Bureaucracies with Marina Nitze
How to Be Awesome at Your Job
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Hacking of Bureaucracy - What Not to Do
You can't try to make the bureaucracy care. Bureaucracies do not have feelings. They have decision criteria and something I see a lot is this especially in IT. You might win them over to pay attention to you first, but you're not going to win them over with your half filled out form.
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