The More Don'ts, What Should We Not Do?

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"Bureaucracy" is any organization of any size that's run by a series of processes and rules, both written and unwritten. "Don't show up and say, well, why don't you just do x, y, z? Because the odds are that hundreds of people have had your idea before," she says. She also advises not to use the obvious answer: "I literally have a text expander keyboard shortcut on my computer."

Marina Nitze reveals what makes bureaucracies tick and how you can work your way through them.

— YOU’LL LEARN —

1) Why bureaucracies can actually be great

2) Six favorite bureaucracy hacks

3) What not to do when trying to challenge a bureaucracy

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— ABOUT MARINA —

Marina Nitze, co-author of the new book Hack Your Bureaucracy, is a partner at Layer Aleph, a crisis response firm specializing in restoring complex software systems to service. Marina is also a fellow at New America's New Practice Lab, where she improves America's foster care system through the Resource Family Working Group and Child Welfare Playbook. Marina was the CTO of the VA after serving as a Senior Advisor on technology in the Obama White House. She lives in Seattle.

• Book: Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team

• Twitter: @MarinaNitze

• Website: HackYourBureaucracy.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Cat's Cradle by Kurt Vonnegut

• Book: Getting Things Done: The Art of Stress-Free Productivity by David Allen

• Book: Stumbling on Happiness by Daniel Gilbert

• Book: The Success Principles(TM): How to Get from Where You Are to Where You Want to Be by Jack Canfield and Janet Switzer

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