Forbes guide to being an influential CMO - Seth Matlins
Mar 26, 2025
auto_awesome
Seth Matlins, Managing Director of Forbes CMO Network and an award-winning marketer, dives deep into the role of Chief Marketing Officers. He discusses the challenges CMOs face transitioning to CEOs and the necessity for better internal communication and trust in marketing. Matlins emphasizes that everyone within an organization is a brand manager and insists on the importance of entrepreneurial thinking. He also explores what makes a CMO influential and the need for marketers to adapt to rapidly changing consumer expectations.
CMOs play a crucial role in driving sustainable growth, yet often struggle due to lack of recognition from CEOs without marketing backgrounds.
The podcast emphasizes the importance of an entrepreneurial mindset for CMOs to foster innovation and manage risk effectively in dynamic markets.
Successful CMOs must cultivate internal relationships and influence decision-making to enhance brand management across all levels of the organization.
Deep dives
The Role of the CMO in Corporate Growth
The podcast highlights the CMO's vital role in driving sustainable and profitable growth within organizations. It discusses how many CEOs, often lacking marketing backgrounds, make decisions that can hinder the effectiveness of CMOs. This misalignment not only complicates the CMO's job but can also diminish overall company growth, ultimately affecting global GDP due to the significant impact of consumer spending. As the speaker emphasizes, understanding this dynamic is crucial for both CMOs and CEOs to optimize resources and achieve better long-term results.
Misunderstandings of Marketing
The episode delves into the common misconceptions that exist regarding marketing, noting that many board members and executives underestimate its importance. It points out that, despite the critical nature of marketing, only a small percentage of board roles come from a marketing background. This gap leads to a lack of appreciation for the value that marketers bring, which the speaker argues needs to be better communicated within organizations. By effectively marketing their own contributions internally, CMOs can bridge the disconnect and elevate their status within the C-suite.
Entrepreneurial Mindset Among CMOs
The discussion introduces the concept of the entrepreneurial mindset for CMOs, which is increasingly important in today's fast-paced business landscape. This mindset allows CMOs to take strategic risks, innovate, and drive creativity across their organizations, going beyond traditional marketing roles. The speaker shares that successful CMOs often embrace failure as a learning opportunity, highlighting the difference between missing the mark and missing the point in their strategies. Cultivating this entrepreneurial spirit is essential for CMOs to distinguish themselves and lead effectively.
Influence Through Relationships and Internal Marketing
A significant theme in the podcast is the need for CMOs to be adept at managing internal relationships to increase their influence within an organization. The speaker underlines that successfully navigating the corporate environment, influencing decisions, and managing expectations are crucial components of the CMO role. They argue that every employee has the potential to impact brand perception, and acknowledging this can lead to a more cohesive approach to brand management. By fostering a culture where marketing insights are valued in decision-making, CMOs can enhance their effectiveness.
Leveraging Creativity Beyond Campaigns
The conversation emphasizes that creativity should extend beyond mere advertising campaigns, focusing instead on innovative problem-solving across all business areas. The speaker illustrates that some of the most effective marketers capitalize on their ability to connect insights from various fields to develop comprehensive solutions. This cross-disciplinary creativity fosters significant advancements within their organization, driving impactful outcomes. Embracing this broader definition of creativity allows CMOs to enhance their contributions and facilitate meaningful changes.
Seth Matlins is the Managing Director of the Forbes Forbes CMO Network, where he oversees the annual Forbes World's Most Influential CMOs List, the Forbes Entrepreneurial CMO 50 List, the Forbes CMO Summit, the Forbes European CMO Summit, and an expanding marketing content portfolio. Seth is an award-winning marketer, who has spent a career in and advising the C-suite of dozens of the 100 most valuable brands globally.
Timestamps
00:00 - Intro 00:45 - Seth’s new podcast 02:58 - Why are there not enough CMOs becoming CEOs 05:28 - Marketing needs much better marketing 07:36 - Seth’s career history 08:00 - Working jobs that have never existed before 11:41 - Scars from being a failed entrepreneur 13:24 - Making unexpected connections between fields 18:23 - Why organisations need to trust their marketers 20:26 - What makes a CMO influential 26:29 - Everyone is a brand manager 28:35 - How CMOs can be more influential 35:13 - The world’s most entrepreneurial CMOs 41:12 - What makes a CMO entrepreneurial 46:22 - Doing a lot with little 47:02 - What is changing for CMOs in 2025
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode