Navigating CMO Challenges in Customer Engagement

Seth Matlins is the Managing Director of the Forbes Forbes CMO Network, where he oversees the annual Forbes World's Most Influential CMOs List, the Forbes Entrepreneurial CMO 50 List, the Forbes CMO Summit, the Forbes European CMO Summit, and an expanding marketing content portfolio. Seth is an award-winning marketer, who has spent a career in and advising the C-suite of dozens of the 100 most valuable brands globally.

Timestamps

00:00 - Intro
00:45 - Seth’s new podcast
02:58 - Why are there not enough CMOs becoming CEOs
05:28 - Marketing needs much better marketing
07:36 - Seth’s career history
08:00 - Working jobs that have never existed before
11:41 - Scars from being a failed entrepreneur
13:24 - Making unexpected connections between fields
18:23 - Why organisations need to trust their marketers
20:26 - What makes a CMO influential
26:29 - Everyone is a brand manager
28:35 - How CMOs can be more influential
35:13 - The world’s most entrepreneurial CMOs
41:12 - What makes a CMO entrepreneurial
46:22 - Doing a lot with little
47:02 - What is changing for CMOs in 2025