Sales Leadership Podcast
Episode 9: #9: Kevin Dorsey of ServiceTitan — Practice? We Talking About Practice?
Aug 14, 2018
Kevin Dorsey from ServiceTitan shares insights on building a culture of coaching and development for high growth, emphasizing foundational behaviors and talent retention. He discusses the importance of clear communication, customer knowledge, and effective feedback sessions for sales team alignment. Kevin underlines the significance of structured coaching and training for sales leadership development, highlighting the power of practice, repetition, and feedback. He advocates for a culture of intentional growth and collaboration in sales leadership.
45:34
Episode guests
AI Summary
Highlights
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Developing a culture of excellence is crucial in sales leadership, emphasizing effective communication and fostering trust within the team.
- Understanding customer needs and using gap questions to uncover pain points are essential strategies for driving sales growth.
Deep dives
Behavior is Key
Behavior is crucial in sales leadership, with a focus on developing a culture of excellence, effective communication, and fostering trust and camaraderie within the team.
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
