

Episode 9: #9: Kevin Dorsey of ServiceTitan — Practice? We Talking About Practice?
16 snips Aug 14, 2018
Kevin Dorsey from ServiceTitan shares insights on building a culture of coaching and development for high growth, emphasizing foundational behaviors and talent retention. He discusses the importance of clear communication, customer knowledge, and effective feedback sessions for sales team alignment. Kevin underlines the significance of structured coaching and training for sales leadership development, highlighting the power of practice, repetition, and feedback. He advocates for a culture of intentional growth and collaboration in sales leadership.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Building a Culture of Coaching and Development for High Growth
02:24 • 3min
Building Communication and Customer Knowledge
05:36 • 4min
Team Leadership and Feedback Sessions for Sales Team
09:54 • 6min
Developing Sales Managers through Coaching and Training
16:00 • 20min
Navigating Challenges in Sales Leadership
35:32 • 7min
The Power of Practice and Future Mapping in Sales Leadership
42:53 • 3min