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Episode 9: #9: Kevin Dorsey of ServiceTitan — Practice? We Talking About Practice?

Sales Leadership Podcast

CHAPTER

Building Communication and Customer Knowledge

This chapter emphasizes the significance of clear communication within a sales team, promoting honesty and vulnerability in leadership to create a successful team dynamic. It also discusses the importance of customer knowledge in rapidly growing and scaling a sales team by crafting effective messaging through understanding customers on a personal level.

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