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Knowledge at Wharton

Why Influencers Should Pay Attention to Word Choice

Sep 16, 2024
Jonah Berger, a Wharton marketing professor renowned for his expertise in social media engagement, dives into the power of word choice for influencers. He discusses how sensory language can transform communication, enhancing emotional connections with audiences. The conversation reveals that specific words boost trust and authenticity, transforming influencers into genuine advocates rather than mere endorsers. Berger also shares practical tips for influencers looking to improve engagement without abandoning their established strategies.
12:30

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Utilizing sensory language can significantly enhance social media engagement and foster authenticity among influencers and their audience.
  • The evolution of influencer marketing highlights the importance of word-of-mouth advertising, posing trust challenges for consumers regarding product endorsements.

Deep dives

The Rise of Influencer Marketing

Influencer marketing has evolved significantly, with brands now spending over $20 billion on social media influencers to promote their products and services. This shift occurred as companies recognized the greater impact of word-of-mouth advertising compared to traditional methods, leading to a reliance on influencers to reach targeted audiences. However, the trust factor presents a challenge; consumers often question whether influencers genuinely endorse a product or are merely promoting it for financial gain. Therefore, understanding how influencers can effectively engage their audience while navigating trust issues is essential for maximizing the effectiveness of marketing budgets.

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