Contractor Growth Network

#450.2 Cornerstone's 9-Day Design Build Process (ft. AJ Ballantine) - Part 2

9 snips
Jan 3, 2025
AJ Ballantine from Cornerstone Remodeling shares his groundbreaking 9-Day Design Build Process, which compresses a 5-week timeline into just 9 days without increasing staff. He reveals the secrets behind enhancing sales efficiency and boosting closing percentages dramatically. Topics include the importance of personalized communication in sales, crafting flexible design-build proposals, and the role of technology in fostering client trust. AJ also discusses strategies for team engagement during company-wide changes, ensuring cohesive adaptation to new processes.
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ANECDOTE

Unexpected Bathroom Size

  • AJ used Render to discover a client's bathroom was much larger than initially stated.
  • This allowed for a more accurate budget conversation and ultimately secured the project.
ADVICE

Personalize Client Interactions

  • Personalize communication and avoid overly transactional interactions with potential clients.
  • A cold, impersonal email requesting photos and project details can deter prospects.
ADVICE

The Power of Phone Calls

  • Use phone calls as pattern interrupters in sales.
  • Clients appreciate the personal touch, and it can increase your chances of getting a response.
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