

815: How to Get Along with Anyone at Work with Amy Gallo
Nov 7, 2022
Amy Gallo, contributing editor at Harvard Business Review, shares tips on dealing with difficult people at work. She discusses the massive costs of bad relationships, how to build immunity to criticism, and strategies for working well with different types of difficult coworkers. The chapter also explores the importance of collaboration, curiosity, and conversational receptiveness in navigating challenging work relationships. Amy encourages listeners to value relationships at work and express appreciation for their colleagues.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Amy Gallo's Love for Karaoke and Enthusiasm at Singing
01:34 • 2min
Working with Difficult People
03:09 • 19min
Difficult Coworker Archetypes: Insecure Manager, Pessimist, Victim, Passive Aggressive Peer
22:10 • 14min
Navigating Difficult Relationships at Work
36:30 • 5min
Using a Notes App for Memory and Ideas, and a Mantra about Conflict
41:29 • 2min
Tips on Building Relationships at Work and Expressing Appreciation
43:06 • 3min