UX Research Rundown

E004 - Patti Carlson, Director of Research and Insights at Dropbox

Nov 24, 2022

32:24

Creator website

Highlights

AI Chapters

Episode notes

UX Research

04:09

Customer Centricity Leads to Better Products and Better Business Outcomes

04:28

The Tricks Are Not Tricks, Right?

03:08

Introduction

4min

Your First Generation Before UX Research

4min

Customer Centricity Leads to Better Products and Better Business Outcomes

4min

The Challenges as Research Leaders

3min

The Tricks Are Not Tricks, Right?

3min

How Do You Navigate the Leadership Levels?

5min

UX Research

4min

How Do You Navigate the Relationships Between Research and Sales?

4min

In this episode Henrik interviews Patti Carlson, Director of Research and Insights at Dropbox. Patti talks about how she developed strategies to market and sell research to her stakeholders and collaborators. Along the way, she covers how she developed a better understanding of business context, technical feasibility, and more to figure out how to better deliver insights to her partners.

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