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E004 - Patti Carlson, Director of Research and Insights at Dropbox

UX Research Rundown

CHAPTER

The Challenges as Research Leaders

When I talk to research leaders, this is a very common story. It's almost always falls on the research leader to lead this thing. We often have the opposite problem where I have more demand for research than I have researchers on my bandwidth. And so it's still sort of like a learning journey for me because we will find that some insights will go viral and everyone will be talking about them.

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