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E004 - Patti Carlson, Director of Research and Insights at Dropbox

UX Research Rundown

CHAPTER

How Do You Navigate the Leadership Levels?

Dropbox held a hack week to test new features and improve existing ones. The team was able to quickly identify ways that they could improve the product. This is an example of really like zeroing in on customer centricity, said Dropbox CEO Drew Houston.

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