

Evo NHS #98 - Improving The Patient Experience in the NHS
Jun 20, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Introduction
00:00 • 2min
Why Is It Important to Enhance Patient Experience Within the NHS?
01:36 • 3min
The Importance of Patient Experience
04:29 • 2min
How to Make Sure Your Innovation Changes Have Desired Outcomes
06:53 • 4min
The Importance of Sustainability in Digital Engagement
10:49 • 3min
The Importance of Being Patient
13:24 • 3min
The Paradox of Paying Attention to Small Things
16:13 • 2min
How to Include Patients, the Public and Stakeholders in Mental Health Projects
18:25 • 2min
The Importance of Including Patients in the Public
20:38 • 2min
The Importance of Patient Group Feedback
22:30 • 2min
How to Use Data to Improve the Patient Experience
24:40 • 2min
The Importance of Graphs in Feedback
26:55 • 2min
How to Use Data to Improve Patient Experience
28:51 • 4min
Bridging the Gap With Teen Data Experience
32:45 • 3min
The Future of AI
35:16 • 2min