
Dental Practice Heroes
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment. If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Latest episodes

Jul 22, 2024 • 52min
Creating a Hands-off Practice to Fuel your Investments with Dr. Reed Faldet
Dr. Reed Faldet, a successful multi-practice owner and real estate investor, discusses how he achieved financial independence by minimizing clinical hours. Topics include sourcing practice opportunities, benefits of owning practice buildings, real estate investments, challenges in practice management, and creating a hands-off practice.

Jul 18, 2024 • 18min
Where to Invest your Focus as an Owner
Join us as we unlock the secrets to achieving sustained success in the dental industry with Paul Etchison and his team of expert coaches. They bring their wealth of knowledge and firsthand experiences to explain why focusing too much on one aspect of the "Triangle of Business Success" can lead to a lopsided and ultimately failing practice. Learn how to create and maintain robust relationships with both your team and patients, while ensuring that your processes are streamlined and your results are clear and attainable. Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 15, 2024 • 16min
Stagnate Growth? How to Attract New Patients
Ever wondered how a simple change in mindset and the right tools can skyrocket your dental practice's success? Join me, as I share a compelling story about a coaching client who's ready to transition from clinician to business leader. Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 11, 2024 • 43min
Insights on Practice Ownership with Dr. Paul Etchison
This special episode, hosted by Dr. David Maconi, peels back the layers of my journey (Paul Etchison) in a candid discussion about the ups and downs of the dental profession. Our conversation dives into the financial maze new doctors face, tackling everything from hefty student loans to the pros and cons of joining DSOs versus group practices. We break down the risks and rewards inherent in different practice models, emphasizing the importance of sustainable partnerships and doctor retention for long-term success.Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 8, 2024 • 35min
The Path to a High Production Powerhouse with Dr. Spencer Greer
How do new dental graduates manage to produce up to $300k in a single month? In this episode of the Dental Practice Heroes podcast, we uncover the secrets behind such astonishing achievements with Dr. Spencer Greer, the mastermind behind the Big Time Dental Producers program. Dr. Greer shares riveting success stories and practical strategies for becoming a super generalist. We also tackle the art of mastering difficult conversations and demonstrate how high production levels can lead to unparalleled professional freedom and work-life balance. Use the code "HERO" to get a discount on Spencer's Program at https://bigtimedentist.com/Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 4, 2024 • 23min
How to Have Tough Conversations with Employees
What happens when you need to address declining performance in a well-loved, long-time employee? It’s never an easy conversation, but it's crucial for maintaining the high standards of care in your dental practice. On this episode of the Dental Practice Heroes podcast, join me along with special guests Dr. Henry Ernst and Dr. Stephen Markowitz, as we share our experiences and strategies for tackling these tough but necessary discussions. From Dr. Markowitz’s heartfelt account of confronting a dentist’s performance issues to creating safe and genuine relationships with your team members, we explore how to navigate these challenging conversations with empathy and professionalism.Tackling complaints about legacy staff, setting firm boundaries, and even quirky communication techniques—this episode has it all. Discover why bringing a witness into challenging meetings might be a game-changer, and how restricting break room access can make a world of difference. Dr. Henry introduces a trust exercise designed to foster open dialogue and honesty within your team, and we highlight the amusing yet effective use of a toy alligator to voice concerns indirectly. Whether it's setting clear expectations or ensuring every team member feels heard, we provide actionable insights for maintaining a cohesive, high-functioning dental practice.Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 1, 2024 • 20min
How to Create and Simplify your Dental Membership Plan
Ever felt overwhelmed by the complexity of dental membership plans? Uncover the secrets to making them simple and effective in our latest episode! We'll share practical insights drawn from our journey at Nelson Ridge Family Dental, showing you how to boost patient retention and attract cash patients without the hassle of external companies. Listen as we break down the straightforward benefits of our in-office membership plan, including two cleanings, unlimited x-rays, exams, and emergency visits. Discover the importance of simplicity and transparency in presenting these plans to your patients, and how strategic pricing can become a game-changer.Learn how we manage everything internally, ensuring patients see the value right away. We also discuss the crucial role of the front desk in promoting the plan, making it an essential tool for insurance independence and business growth. Plus, get a sneak peek into the upcoming DPH Hero Collective, a community crafted to support dental professionals aiming for greater success. This episode is packed with actionable advice to transform your practice with an effective membership plan!Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jun 27, 2024 • 22min
How to Take Vacations Guilt Free and Happily
Ever felt like the guilt of taking a vacation is holding you back from enjoying a well-deserved break? In this episode of the Dental Practice Heroes podcast, Dr. Justin Bhullar and I uncover the secrets to taking more vacations guilt-free as a dental practice owner. Through our own stories of soul-searching and major life decisions, we discuss how self-awareness can transform your career and personal life. We even share a hilarious anecdote about a dentist who bought John Lennon's tooth as a quirky marketing strategy. This conversation is rich with insights on how to balance the demands of running a dental practice with the need for personal downtime, ensuring a more fulfilling career and life.We don't stop there; we dive into strategic planning and the importance of setting clear financial goals to make those vacations possible. From reverse engineering your annual income targets to hitting daily production goals with intention, we offer practical tips especially tailored for solo practitioners. We challenge conventional wisdom around work hours and encourage you to set meaningful daily goals that align with both your professional and personal aspirations. Remember, time is precious, and achieving business success shouldn't mean sacrificing what truly matters in life. Join us to learn how to lead a balanced, successful, and ultimately fulfilling life.Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jun 24, 2024 • 52min
Utilizing Metrics to Discover your next Move with Dr. Aditi Agarwal
Discover the secrets to transforming your dental practice with data-driven insights in our latest episode featuring Dr. Aditi Agarwal, co-founder of Practice by Numbers. Imagine having a dashboard that serves as your practice's diagnostic tool, similar to dental x-rays for patient care. Dr. Agarwal walks us through her personal journey of creating this revolutionary approach, sharing how crucial metrics can pinpoint issues and lead to actionable improvements in workflow and team efficiency.We also uncover the power of the hygiene pre-appointment rate and its ability to forecast future revenue and patient behavior. Maintaining a high pre-appointment rate isn't just about numbers; it's about ensuring steady growth and managing practice capacity efficiently. By focusing on this key performance indicator, you'll learn how to plan for necessary expansions and optimize both hygiene and restorative services, setting your practice up for long-term success.Finally, we examine the shift from traditional phone communication to modern methods such as texting and online scheduling. Dr. Agarwal highlights the importance of case acceptance rates and dives into factors that can influence them, including patient education and staff training. From navigating dental insurance complexities to empowering your team with educational videos, this episode is packed with valuable insights for enhancing practice performance. Don't miss this comprehensive guide to leveraging metrics for success!Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jun 20, 2024 • 22min
How to Empower your Office Manager
Can transforming your front desk employees into true managerial powerhouses make a difference in your dental practice? Join Dr. Paul Etchison, Dr. Steve Markowitz, and Dr. Henry Ernst as they discuss the pivotal role of trust and leadership in developing effective office managers. Learn how implementing the Entrepreneurial Operating System (EOS) can empower your team and why investing in the development of a well-rounded individual can lead to a stronger, more successful practice.Discover the secrets behind building a culture of accountability, even in the face of rapid growth. Dr. Henry Ernst shares his firsthand experience of expanding from four to thirteen chairs in just two and a half years. Hear about the chaos that ensued and the structural changes required to maintain order and productivity. This episode emphasizes the importance of servant leadership, vulnerability, and transparent communication to create a cohesive and supportive work environment.Clarity is key to office manager success, and this episode explores strategies for defining roles, responsibilities, and expectations. From the benefits of implementing EOS early on to involving team members in decision-making processes, you'll gain insights into enhancing job satisfaction and overall practice success. We also tackle common miscommunication issues between doctor owners and their leadership teams, offering solutions to ensure everyone is aligned and working towards common goals. Tune in, and if you're considering hiring a coach to navigate these challenges, DentalPracticeHeroes.com is here to support you.Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.