In this episode of the Dental Practice Heroes podcast, Dr. Paul Etchison and Dr. Justin Bhullar get into the complexities of managing hygiene workflows and communication within dental practices. They address a listener's concern about the tension between dentists and hygienists regarding exam interruptions and provide practical solutions to enhance office efficiency and harmony. Key Takeaways: Effective Scheduling and Planning: Importance of planning visits to the hygiene room at the start or end of appointments for minimal disruption  The role of morning huddles in discussing and preparing for the day's schedule. Communication and Understanding: Emphasizing the need for clear communication between dentists and hygienists to understand each other's workflow and priorities. Addressing the root cause of frustration, which often stems from delays or extended time spent by doctors in the operatory. Co-Diagnosis and Efficient Time Management: The benefits of co-diagnosis, where hygienists play a role in treatment planning, reducing the time dentists need to spend in the operatory. Strategies for dentists to manage their time effectively, ensuring minimal disruption to hygienists’ workflow. Creating a Two-Way Street of Respect: The importance of mutual respect and flexibility between team members, allowing for interruptions when necessary. Encouraging a culture where both dentists and hygienists can request assistance or intervention without hesitation. Why You Should Listen: Practical Solutions: Gain insights into practical strategies for improving workflow and communication between dentists and hygienists. Enhanced Team Dynamics: Learn how to foster a more harmonious and efficient working environment in your dental practice. Expert Advice: Benefit from the experiences and perspectives of seasoned dental professionals, Dr. Etchison and Dr. Bhullar. Real-World Scenarios: Understand common challenges in dental practices and how to address them effectively. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practicText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

In this episode of the Dental Practice Heroes podcast, Dr. Etch shares his excitement for the new year, discussing the transformative impact of hiring the right personnel and the importance of maintaining high standards in a dental practice. He talks about his personal "diva desire" for the year and encourages listeners to dream big. The episode also tackles the common challenges faced at the front desk of dental practices, offering valuable insights and solutions. Key Takeaways: The Impact of Right Personnel: Dr. Etch emphasizes the significant difference the right team members can make in a practice. Front Desk Challenges: He discusses the common issues faced at the front desk, such as multitasking, emotional drain, and unpredictability. Creating Efficient Systems: The episode focuses on the importance of establishing clear policies, accountability, and proper training to reduce workload and increase efficiency. Personal Diva Desire: Dr. Etch shares his unique approach to goal setting, encouraging listeners to indulge in their 'diva desires' for personal satisfaction. Why You Should Listen: Gain insights into effective team management and the importance of having the right people in your practice. Learn practical strategies to tackle front desk challenges, enhancing efficiency and reducing stress. Get inspired to set ambitious personal goals and understand the value of self-indulgence in achieving work-life balance. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn more   Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Episode Summary: In this episode of DPH Clinical, featuring the team from Colorado Surgical Institute. We delve into the nuances of patient consultations, focusing on building emotional connections and effective communication strategies. This episode is a continuation of our previous discussion on patient consultations, offering deeper insights and practical advice. About the Guest: Chris Richards, the Executive Director at Colorado Surgical Institute, brings a wealth of experience in patient management and consultation strategies. His approach emphasizes empathy, patient engagement, and strategic planning to enhance patient experiences and outcomes. Key Takeaways: Strategic Consultation Scheduling: Learn how to categorize consultations based on patient readiness and allocate time effectively (Timestamp: 0:01:23). Building Emotional Connections: Discover the importance of empathy and human connection in consultations, and how it influences patient decisions (Timestamp: 0:02:47). Effective Case Presentation: Understand the art of presenting treatment options and costs confidently, focusing on patient benefits and value (Timestamp: 0:09:39). Long-term Patient Engagement: Strategies for maintaining relationships with patients over time, leading to successful case closures even years later (Timestamp: 0:18:55). Team Involvement in Consultations: Insights into the roles of different team members during the consultation process for a holistic patient experience (Timestamp: 0:07:34). Why You Should Listen: This episode is a must-listen for dental professionals seeking to enhance their consultation skills and patient relationships. Whether you're new to the field or an experienced practitioner, the insights shared by CSI provide valuable strategies to improve patient communication, emotional connection, and case acceptance rates. Tune in to transform your consultation approach and foster long-lasting patient relationships. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Episode Summary: This episode features Dr. Chris Phelps, a general dentist, Amazon best-selling author, entrepreneur, and founder of Golden Goose Scheduling and Dental Membership Direct. Dr. Phelps shares his expertise in dental marketing, discussing the challenges and strategies for effective patient acquisition and practice growth. About the Guest: Dr. Chris Phelps is renowned for his contributions to dental marketing and practice management. He is an author, entrepreneur, and the brain behind several successful dental-related ventures. His book, "The Complete Dental Marketing Book," is a comprehensive guide for dentists looking to enhance their marketing efforts. Key Takeaways: Effective Marketing Strategies: Dr. Phelps emphasizes the importance of tracking marketing efforts and adjusting strategies based on data. He shares insights on how to improve patient conversion rates and the significance of messaging in marketing campaigns. Internal Marketing and Patient Referrals: The discussion includes innovative internal marketing strategies, focusing on how to encourage patient referrals effectively. Leveraging Technology and Community Platforms: Dr. Phelps highlights the use of platforms like Next Door for community engagement and patient education, demonstrating how dentists can position themselves as authorities in their local communities. Maximizing Practice Profitability: The episode covers various aspects of making a dental practice more profitable, from reducing expenses to exploring alternative investment opportunities for dentists. Why You Should Listen: This episode is a goldmine for dental professionals seeking to enhance their practice's marketing and profitability. Dr. Phelps' experience and practical advice provide listeners with actionable strategies that can be implemented immediately. Whether you're struggling with marketing inefficiencies or looking for fresh ideas to attract more patients, this episode offers valuable insights and solutions.   DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional perText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Episode Summary: In this insightful episode of the Dental Practice Heroes podcast, Dr. Paul Etchison and Dr. Henry Ernst delve into the challenges and strategies of managing a dental startup. They discuss foundational aspects of growing a dental practice, regardless of its stage. The episode features an anonymous guest sharing their journey four months into opening a startup with a partner. Key Takeaways: Growth and Expansion: The episode emphasizes the importance of understanding when to expand, whether it's adding new hygienists or equipping additional operational rooms. Patient Acquisition and Retention: Strategies for maintaining a high rate of new patient acquisition and ensuring their retention through effective scheduling and service offerings are discussed. Navigating Team Dynamics: The challenges of managing team dynamics, especially with the introduction of new roles and responsibilities, are explored. Importance of Systems and Processes: The significance of establishing efficient systems and processes from the start is highlighted, ensuring smoother operations as the practice grows. Financial Considerations: The episode touches on financial aspects, including understanding the break-even point and managing investments for future growth. Why You Should Listen: Practical Insights: Gain practical advice on managing the early stages of a dental startup, applicable to both new and experienced practitioners. Real-Life Experiences: Learn from the experiences and challenges faced by a dental startup, offering relatable scenarios and solutions. Expert Guidance: Benefit from the expertise of Dr. Etchison and Dr. Ernst, who provide valuable perspectives on growing a successful dental practice. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn moreText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Episode Summary:  In this insightful episode of the Dental Practice Heroes podcast, host Dr. Paul Etchison delves into strategies for dental practice owners to elevate their practices in 2024. He discusses the importance of setting clear goals, understanding what you want from your practice, and the significance of being content with where you are. Key Takeaways: Understanding Your Practice Goals: Dr. Etchison emphasizes the importance of knowing what you want from your practice and why. He encourages listeners to find contentment in their current state if that's where they are happiest. Growth and Transition Strategies: The episode covers various stages of practice growth, from reaching the first million in collections to transitioning into a group practice. Dr. Etchison shares insights on managing growth and the challenges that come with it. Focus Areas for Growth: Key areas such as attracting new patients, improving collections rates, and effective scheduling are discussed. Dr. Etchison stresses the importance of having a solid foundation in these areas to support growth. Team Involvement and System Implementation: The episode highlights the necessity of involving the entire team in implementing new systems and protocols, ensuring consistency and efficiency in practice operations. Personalized Coaching and Resources: Dr. Etchison mentions his coaching services and the availability of team training modules on his website, designed to help dental practices implement effective systems and strategies. Why You Should Listen: Practical Advice for Practice Growth: Gain valuable insights into practical strategies and systems that can help elevate your dental practice in the new year. Leadership and Management Focus: The episode provides a deep dive into managing a growing practice, dealing with challenges, and ensuring team involvement for successful implementation of systems. Expert Guidance: Benefit from Dr. Etchison's expertise and experience in dental practice management and growth.   DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Episode Summary:  In this episode of the Dental Practice Heroes podcast, Dr. Taher Dhoon and Chris Richards, Executive Director of CSI, discuss transforming a general dental practice into a specialized surgical hub. They talk about the journey of integrating complex surgical procedures, the importance of marketing, patient communication, and the role of a dedicated team in managing intricate implant leads. Key Takeaways: Transitioning to Surgical Dentistry: Dr. Dhoon shares his experience of evolving from a general practice to performing 12-15 arches a month, highlighting the significance of developing and integrating surgical skills into the practice. The Role of Marketing and Patient Interaction: Chris Richards emphasizes the importance of innovative marketing strategies and the need for dedicated personnel to handle nuanced implant leads, ensuring effective patient communication and connection. Emotional Connection with Patients: Both speakers stress the importance of empathizing with patients, understanding their dental journeys, and making them feel heard, especially in cases involving significant dental transformations. Building a Surgical Program: The episode covers the development of a structured surgical program, focusing on aspects like lead generation, nurturing patient relationships, and the psychological aspects of patient care. Why You Should Listen: For Practice Growth Insights: Learn how to expand your dental practice by incorporating advanced surgical procedures. Marketing Strategies: Gain valuable insights into effective marketing techniques specific to dental surgery. Enhancing Patient Communication: Discover the importance of building emotional connections with patients and how it can impact treatment acceptance. Team Development: Understand the significance of having a dedicated team for managing complex dental cases. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Episode Summary: In this episode of the Dental Practice Heroes podcast, host Dr. Paul Etch is joined by Gary Takacs, a renowned figure in the dental podcasting world and an advocate for helping dentists navigate away from insurance dependence. Gary brings his extensive experience as a former practice owner and host of the Thriving Dentist Show to discuss the evolving landscape of dental practice management. About Gary Takacs: Gary Takacs is well-known for his contributions to dental podcasting and his expertise in guiding dental practices towards greater independence from insurance constraints. With his background as a practice owner and his influential role in dental podcasting, Gary offers a wealth of knowledge and practical strategies for modern dental practices. Key Takeaways: Navigating Economic Challenges: Gary discusses the impact of economic headwinds on dental practices, including rising costs and labor market changes. Insurance Independence: Insights into the importance of moving away from insurance dependence and setting your own practice fees. Building Patient Relationships: The significance of developing strong patient relationships and personal connections for practice growth and stability. Effective Team Engagement: Strategies for involving your team in building patient relationships and improving practice dynamics. Leveraging Google Reviews: Gary shares a successful system for increasing Google reviews, a crucial aspect of modern dental practice marketing. Same-Day Dentistry Opportunities: Exploring the benefits of same-day dentistry and its impact on practice growth and patient satisfaction. Why You Should Listen: This episode is a must-listen for dental professionals seeking to enhance their practice management skills, build stronger patient relationships, and gain independence from insurance constraints. Gary's expertise, combined with practical advice and real-world examples, provides valuable insights for any dental practice looking to thrive in today's challenging environment. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: CoachingText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

Join Dr. Etch and Dr. Justin Bhullar in this episode of the Dental Practice Heroes podcast as they tackle common challenges faced by dental practice owners. They discuss the importance of morning huddles, team meetings, and how to handle team members who don't fully engage in these essential activities. Key Takeaways: Dealing with Team Members Who Skip Meetings: Strategies for managing team members who don't attend meetings or show up late Importance of Setting Expectations: Emphasizing the need for clear expectations within the dental practice  Recruitment and Team Building: Insights into continuous recruitment and building a team that aligns with your practice's culture  Leading by Example: The significance of leading by example, especially in terms of punctuality and preparation for meetings Differentiating Between Huddles and Meetings: Understanding the purpose and importance of various types of meetings, including morning huddles, monthly meetings, and training sessions  Why You Should Listen: This episode is a must-listen for dental practice owners and managers who are looking to improve their team dynamics, enhance meeting effectiveness, and foster a culture of punctuality and engagement. Dr. Etch and Dr. Bhullar provide practical advice and real-world solutions to common management challenges in the dental office. DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn moreText us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.

In this episode of the Dental Practice Heroes podcast, Dr. Etch delves into the transformative journey of his dental practice. He shares his experiences with team dynamics, the impact of hiring new assistants, and the powerful role of anonymous team surveys in shaping a positive practice culture. Dr. Etch emphasizes the importance of clear expectations, agreement, and accountability in fostering a productive and harmonious work environment. Why You Should Listen: Navigating Team Changes: Learn how Dr. Etchison successfully integrated new assistants into his team, enhancing the practice culture and reaffirming core values. The Power of Anonymous Surveys: Discover the benefits and challenges of conducting anonymous surveys to assess and improve team dynamics and practice culture. Effective Leadership Strategies: Gain insights into setting clear expectations, securing team buy-in, and maintaining accountability to ensure smooth practice operations. Building a Resilient Team: Understand the importance of open communication and how to handle feedback constructively to build a stronger, more cohesive team. Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Comprehensive Training: Boost profit, efficiency, and team engagement. Live Monthly Webinars: Learn proven strategies for scaling your practice. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.