
Dental Practice Heroes
Where dentists learn how to cut clinical days while increasing profits - without sacrificing patient care, cutting corners, or cranking volume. We teach you how to grow a scalable practice through communication, leadership, and effective management. Hosted by Dr. Paul Etchison, author of two books on dental practice management, dental coach, and owner of a $6M collections group practice in the south suburbs of Chicago, we provide actionable advice for practice owners who want to intentionally create more time to enjoy their families, wealth, and deep personal fulfillment. If you want to build a scalable practice framework that no longer stresses, drains, or relies on you for every little thing, we will teach you how and share stories of other dentists who have done it!
Latest episodes

Aug 26, 2024 • 22min
Training your Team to Close More Cases
What if your entire dental team could be your secret weapon to boost case acceptance and patient care? We share why every team member's belief in the value of dental treatments is crucial and how understanding the risks of untreated cavities can turn every patient interaction into an opportunity for improved health outcomes. Gain practical insights on structuring your meetings to maximize productivity and impact, ensuring every staff member grasps their vital role in patient care.EPISODE BONUS: Download the PPT and Verbiage Document HereText us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 22, 2024 • 13min
Underperformance from your Team
Can keeping an underperforming employee really harm your dental practice more than having an empty seat? Join me, Paul Etchison, as we confront this critical question in today's episode. We’ll draw parallels to a rowing team to discuss the tough decisions you face when dealing with underperforming staff. Explore the immediate and long-term impacts on team morale and performance, the importance of understanding the risks involved, and the significance of transparent communication. Learn how to give employees a fair chance to improve by addressing the root causes of their underperformance, whether it’s timeliness, training, or personality issues. Arm yourself with the knowledge to make well-informed decisions that balance short-term staffing needs with maintaining high standards and fostering a positive team culture..Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 19, 2024 • 37min
How to Grow your Hygiene Production in this Market Rachel Wall
Discover the secrets to creating a thriving dental hygiene department with Rachel Wall, founder and CEO of Inspired Hygiene. Learn how to attract and retain skilled hygienists, boost departmental productivity, and enhance patient care and profitability. We tackle the pressing issue of hygienist shortages and the shift towards flexible roles, offering strategies to make your practice an attractive workplace. Rachel's insights on continuous recruitment and investing in team education will transform your approach to managing staffing changes.check out Rachel's Programs at www.inspiredhygiene.comText us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 15, 2024 • 18min
Boosting Case Acceptance and Trust in Your Practice
Unlock the secrets to boosting your dental practice's case acceptance with expert insights from Dr. Henry Ernst and Dr. Steven Markowitz. Discover how even the smallest improvements in this area can have profound effects on both your financial success and the quality of patient care. This episode of Dental Practice Heroes is packed with practical tips, including creating a warm office atmosphere and mastering patient conversations to ensure prompt, effective treatment. We delve into the importance of refining treatment planning data and patient interactions to elevate acceptance rates and overall practice health.day!Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 12, 2024 • 15min
How to get your Supply Cost under 5%
What if you could slash your dental practice's supply budget to under 5% of collections without compromising quality? This episode unpacks essential strategies to help you achieve this goal. We discuss how increasing production and collections, rather than just cutting expenses, can effectively lower your overhead. We explore six key reasons why supply budgets often exceed targets and provide actionable steps to address them. From accurate expense categorization to centralizing supply orders and educating your team on cost-saving measures, we cover the ground comprehensively. Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 7, 2024 • 23min
How to use Confidence for More YES's with Colorado Surgical Institute
Can you really afford to wait to implement new clinical skills? Discover how immediate action can skyrocket your confidence in dental practice! In this episode of Dental Practice Heroes, we break down the barriers to achieving both external and internal confidence essential for providing exceptional patient care. Learn from our personal experiences and observations with associates and students, and uncover effective strategies for practicing new skills, like partnering with local specialists or mentors. We guarantee by the end of this episode, you’ll have actionable insights to overcome those initial hurdles and boost your clinical prowess.Mention DPH and get 10% off of courses at www.ColoradoSurgicalInstitute.comText us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 5, 2024 • 34min
Whether Selling or Not...Maximizing your Practice Value with Elijah Desmond
Unlock the secrets to a successful dental practice sale with industry expert Elijah Desmond! Ever wondered how to maximize your practice's value and ensure a smooth exit? Tune in to discover why understanding and improving key financial metrics like EBITDA is crucial—years before you even think about selling. Elijah clears up common misconceptions and shows you how early preparation can significantly enhance your practice's attractiveness and value.For more info, go to www.dentalpitchbrokerage.comText us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Aug 1, 2024 • 23min
Perfecting Patient Handoffs to Elevate Patient Experience
How can a simple handoff revolutionize your dental practice? Imagine a system where every transition—from the assistant to the doctor, and from the clinic to the front desk—flows seamlessly. This episode is your ultimate guide to mastering these critical moments within your practice. We dissect various touchpoints of handoffs and explain why having a well-defined system is not just beneficial but essential for maintaining consistency, preventing information loss, and, most importantly, enhancing patient satisfaction.Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 29, 2024 • 15min
Emergency Appointment Hacks for Maximization of Practice Growth
You've probably never thought about it, but emergencies are a big party of your practice. In this episode, we teach you how to crush the emergency appointment, every time, including a story about a single emergency visit that led to 33 new patient referrals and nearly $100,000 in treatments. Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Jul 25, 2024 • 10min
How to Let Your Block Schedule Guide Your Growth
Could a well-structured schedule be the key to a thriving dental practice? Join me, Paul Etchison, on this enlightening episode of Dental Practice Heroes as we explore the transformative power of block scheduling. Think of it as your practice's compass, guiding you toward consistent success. Text us your feedback! (please note: we cannot respond through this channel)) 👉 Register for the Free Webinar: How 7-Figure Dentists Work 3 Days or Less… Without Working Harder Learn the exact systems top practice owners use to increase income, reduce clinical days, and finally escape the daily grind. Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.