Imagine the thrill of a same-day Invisalign start, only to be met with the crushing realization that no one in the office, not even the doctor, can perform the critical iTero scan. Join me, Dr. Paul Etchison, on Dental Practice Heroes as I unravel this cautionary tale from a coaching client, underscoring the chaos that ensues when key team members are unavailable and the vital importance of cross-training. This episode promises to arm you with the insights needed to fortify your team against the unpredictable nature of dental practice life.

Reflecting on my own early career, I share a humorous yet enlightening story of reliance on a single skilled assistant and the struggles that emerged when she went on maternity leave. From navigating frustrating daily operations to a memorable extraction fiasco, these stories aim to highlight the lessons learned in building a resilient and adaptable team. Whether you're a seasoned practitioner or just starting out, this episode offers valuable leadership lessons to ensure smooth, effective operations in your practice. Join the conversation and discover how to transform challenges into opportunities for growth and learning.

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Take Control of Your Practice and Your Life

I help dentists create thriving practices that make more money, require less of their time, and empower their teams to run the office seamlessly—so they can focus on what matters most.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Monthly Webinars: Learn proven strategies for scaling your practice.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DPHPod.com to learn more.