Trust should be the plan before the treatment plan. It’s the foundation behind case acceptance, retention, and referrals — the things that actually grow your practice.In this episode, we dive into strategies for building trust in the day-to-day, common mistakes new dentists make, and how to ease patients into seeing a new provider without losing them. You’ll learn how to make a great first impression, discover a hack for stress-free follow-up calls, and hear what really keeps patients coming back!Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

One bad case can haunt you longer than a bad hire. But what’s really more unpredictable — the patient in the chair or people in your practice? This episode debates what causes more stress: clinical work or the business of running a dental practice. The DPH coaches share their experiences on both sides of dentistry and how they reduce stress in clinical procedures and day-to-day operations. This is a practical listen for building more confidence and predictability into your day!Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

What if working less could actually make your practice more profitable? Dr. David Maconi proves it's not just possible—it's achievable for committed practice owners willing to challenge conventional wisdom.Whether you're burning out from too many clinical days or simply curious about creating more flexibility in your practice, this conversation provides actionable strategies for working smarter, not harder. Join us to discover how strategic staffing, targeted marketing, and a willingness to challenge dental practice norms can transform both your business and your life.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Are your front desk team members constantly asking for more help? In this revealing episode, I tackle the challenging question every dental practice owner faces: when should you hire more administrative staff versus improving your systems?I walk through practical solutions I implemented during COVID when my team was drowning in new protocols and administrative burdens. Rather than immediately hiring additional staff, we automated patient check-ins, digitized forms, and streamlined communication processes. The results were transformative - not only did we handle the increased workload without adding headcount, but we created a less stressful environment for our existing team.Ready to transform your front desk operations? This episode delivers actionable insights to help you build a more efficient, profitable practice without unnecessarily expanding your payroll. Your administrative team - and your bottom line - will thank you.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Burnout isn’t just a buzzword—it’s a real problem in dentistry. But why? Join us as we dive into the growing issue of burnout and how you can find joy in your career again. You'll get strategies for combatting burnout, learn how to manage the stress of practice ownership, and understand the key mindset shifts that make all the difference in your workweek. These insights will help you step back from the chaos and make changes that reduce stress and prevent burnout!Topics discussed in this episode:Why is burnout on the rise?Mindset shifts to overcome burnoutBalancing roles as owner and clinicianStrategies to manage stress and avoid burnoutText us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

We all know how game-changing it is to have the right associate on board — and how costly it can be when you hire the wrong one. Too many owners hire quickly, don’t provide enough guidance, and end up paying the price. In this episode, Dr. Taher Dhoon shares how to avoid these mistakes and mentor million-dollar associates in your practice.From structuring a strong onboarding process to improving case acceptance, this conversation is packed with advice to help owners and associates thrive together. Plus, find out how to hire associates ready to hit the ground running. If you’ve ever hired an associate only to watch them struggle — or worse, walk away — don’t miss this one!Topics discussed in this episode:What owners get wrong about bringing on associatesDr. Taher Dhoon’s Advanced Associates programHow to integrate associates into your practiceKey aspects of associate training and mentorshipBuilding confidence and improving case acceptanceText or call 970-420-6148 to learn more about the Advanced Associates program!Get more information on the Colorado Surgical Institute:https://www.coloradosurgicalinstitute.com/Text us your feedback! (please note: we cannot respond through this channel))Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Your body language might be sabotaging your case acceptance without you even realizing it. Imagine presenting the perfect treatment plan with flawless explanation—only to have patients hesitate and "think about it." What went wrong?The answer lies in the subtle realm of nonverbal communication. Research shows our brains are 12.5 times more likely to believe body language over words, and a staggering 82% of first impressions depend entirely on nonverbal cues. These hidden signals determine whether patients perceive you as trustworthy and competent—or not.Drawing from Vanessa Van Edwards' groundbreaking book "Cues," this episode breaks down five powerful techniques to transform your patient interactions. You'll discover the critical link between open hand gestures and trust, learn the "shoulder-to-earlobe rule" for projecting confidence, master the perfect balance of eye contact, practice the engagement-signaling "lower lid flex," and understand the charisma-building "first liker advantage."Try incorporating just one new cue per day into your patient interactions and watch as engagement improves. These subtle shifts in body language could be the missing piece in your case acceptance puzzle, helping more patients say "yes" to the treatment they truly need.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he’s learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when you're leading remotely. He reflects on the mistakes he made, what he’d do differently, and how partnering with a DSO has helped him step back from ownership stress and focus on a new chapter in his career. Learn what you can do to increase production and become a better leader!Topics discussed in this episode:How sales skills translate to dentistryBalancing leadership between multiple practicesWhy your team isn’t motivated (and how to fix it)Common mistakes in remote practice managementTransitioning to DSO partnership and work-life balanceThe power of coaching and professional investmentFind out how you can work with Dr. Spencer Greer at Big Time Dental Producers!Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options, ensuring clarity and confidence in patient decisions. • Discussing the cognitive advantages of visual aids in patient care • Sharing creative techniques for using visual aids in the office • Exploring the positive impact of visual aids on patient engagement and trust • Offering insights into common pitfalls of verbal communication • Challenging listeners to create customized visual tools for their practices Create visual aids for better patient understanding and watch your acceptance rates soar! Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, the high costs commonly associated with dental procedures, and how these factors can lead to feelings of regret.Throughout the episode, you'll find practical tips that can be easily implemented in your practice to enhance patient trust and satisfaction. Ultimately, addressing and mitigating buyer's remorse not only benefits your patients but also cultivates long-term relationships and encourages referrals. Don't miss this opportunity to improve your practice! Be sure to subscribe, leave a review, and share this episode with colleagues who may benefit from these insights.Text us your feedback! (please note: we cannot respond through this channel)) Take Control of Your Practice and Your Life I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice: Team and Doctor Training for every aspect of Practice Management Comprehensive Training: Boost profit, efficiency, and team engagement. Live Q&A Sessions: Get personalized help when you need it most. Supportive Community: Connect with practice owners on the same journey. Editable Systems & Protocols: Standardize your operations effortlessly. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.