Dental Practice Heroes

Have you ever noticed how some dental teams thrive even on the most challenging days? They laugh together, support each other, and somehow make even the toughest situations enjoyable. It's not magic—it's intentional leadership and genuine connection.The relationships within your dental team matter more than anything else—even more than compensation or perks. When team members genuinely enjoy each other's company, they create a resilient culture that pulls together during stressful times. As practice owner, you set the emotional tone that ripples through your entire organization. This doesn't mean faking positivity, but rather bringing authentic leadership that includes appropriate vulnerability.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

True leadership in dental practice means empowering your team through the right conversations rather than trying to be the answer person for everything. Mastering three key conversation types – vision, accountability, and problem-solving – can solve 95% of practice problems and prevent owner burnout.• Vision conversations connect daily tasks to meaningful patient outcomes and team benefits• Creating purpose helps team members understand their work impacts patients' overall health and quality of life• Accountability conversations establish clear expectations and maintain practice standards• "You will get what you tolerate" – addressing small issues prevents them from becoming destructive habits• Focus on specific behaviors rather than making assumptions about the person• Problem-solving conversations involve the team in finding solutions together• Collaborative approach increases buy-in and implementation success• Create psychological safety for team members to share ideas without fear• Recommended resources: "Start With Why" (Sinek), "Crucial Accountability," and "No Bullshit Leadership"• Don't wait for perfection – having these conversations consistently is more important than doing them perfectlyIf you want a practice where your team handles day-to-day management while you take time off, we have the experience to show you how to do it.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Running behind every day isn’t normal — it’s a systems problem. From scheduling to delayed exams, this episode explores what causes chaos in dental practices and simple fixes that can get the whole office running smoothly again.Our tips and tricks will help you time hygiene exams, handle emergencies, and create a culture that keeps everyone on time. If your days feel like a game of catch-up, this episode is for you!Topics discussed in this episode:How running behind impacts patients and your teamWhy so many offices fall off scheduleSystems that keep hygiene appointments on timeSmart scheduling and team communicationCreating a culture that values timelinessHow to plan for patient emergenciesWhat to do when you’re running behind Use the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Embezzlement usually starts with someone “you’d never suspect.” Dr. Josh Cochran thought he was building a strong team after opening his practice, but the financials told a different story. In this episode, he shares why it took him so long to realize his employee was embezzling, the red flags he missed, and how he would do things differently today. Learn what systems to put in place to protect your business and the most effective way to prevent embezzlement in your practice!Topics discussed in this episode:Two things you need to learn in your practiceDr. Cochran’s early mistakesCommon red flags of embezzlementHow he addressed the embezzlement in his practiceWriting exercise for managing stressThe emotional impact of embezzlementHow to prevent embezzlementConnect with Dr. Josh Cochran:https://www.youtube.com/@TheDr.JoshCochranShowUse the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Feeling burnt out? It's not just you—it's your team, too. Discover how powerlessness leads to disengagement and resentment. Learn how a leadership shift can transform your staff from passive workers to proactive owners. Implement strategies for genuine ownership without losing control. Plus, find out the key question that ignites engagement in one-on-ones. Create a culture of collaborative ownership and watch your practice thrive!

Henry Ernst, owner of an 18-op dental practice in the Carolinas and a DPH coach, shares expert insights on achieving team alignment in dental practices. He emphasizes the significance of effective calibration meetings to set clear clinical standards and enhance communication. Learn how coaching can transform team engagement and why involving everyone in decision-making is vital for improving patient care. Henry also introduces innovative solutions like Socket Gel for better post-operative experiences, ensuring patients are well-informed and treated consistently.

Dr. David Amador, a tech-savvy dentist from Midtown, Florida, shares insights on leveraging AI to transform dental practices. He discusses tools like Overjet and Pearl AI for improving diagnostics and team training. Learn how AI can streamline operations, boost insurance claims, and enhance communication with patients. Amador emphasizes the importance of effective team dynamics and technology in achieving practice success. Discover strategies to increase case acceptance while making your practice more efficient and profitable!

Forget everything you think you know about discipline in dental practice. Success may actually stem from engagement and finding joy in your work. Personal stories illustrate the power of delegating tasks to enthusiastic team members. Discover how building a supportive leadership team can transform your practice management experience. Embrace passion over perfection for extraordinary growth!

Your practice is thriving, so why not sell? DPH coach Dr. Steve Markowitz owns a six-practice dental group and seriously considered cashing out, but he realized he wasn't ready to let go.In this episode, he shares why he decided not to sell even after hitting his $10M revenue goal and what changed about his approach to ownership. You'll hear the changes that helped him become a better leader, shift out of burnout, and redefine his purpose. Learn why selling isn't always the best move!Topics discussed in this episode:Why Steve didn’t sell his practiceReevaluating the practice and his role as ownerThe new goal for his practiceChanges that leveled up his practiceWhat he does to grow as a leaderUse the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Validation might be the most powerful leadership tool you're not using. This often-overlooked skill—distinct from praise, problem-solving, or agreement—has the remarkable ability to transform your dental practice from the inside out.When team members bring concerns or patients express frustration, our instinct as dentists and practice owners is to jump straight to solutions. But this approach misses a crucial step that neuroscience shows is essential for creating real change. Validation—the simple act of acknowledging someone's feelings by showing you understand their perspective—activates reward centers in the brain, creating psychological safety and opening people to feedback. at dentalpracticeheroes.com and transform your practice into one where systems actually get implemented, team members stay longer, and you can practice fewer days while making more. The most successful dental practices aren't built on clinical excellence alone—they're built on leadership that makes people feel seen, heard, and valued.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.