The Good Leadership Podcast

Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 20 coaches and ranked number 6 among the world’s thought leaders by Global Gurus.Sally’s most recent book, How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-seller in its field within a week of publication and rights have been sold in 18 languages.Previous books include The Female Advantage: Women’s Ways of Leadership, hailed as the classic in its field and continuously in print since 1990, and The Female Vision: Women’s Real Power at Work, which explores how women’s strategic insights can strengthen their careers. The Web of Inclusion: A New Architecture for Building Great Organizations, was cited in The Wall Street Journal as one of the best books on leadership of all time and is credited with bringing the language of inclusion into business.How Women Rise: https://www.amazon.com/Women-Marshall-Goldsmith-author-Helgesen/dp/0316418226Sally's Books: https://www.amazon.com/Sally-Helgesen/e/B003B09UESLearn more about IMS and future sessions: https://ims-online.com/programsChapters:(00:00) Introduction(00:54) Sally’s career journey(02:37) Challenges that women leaders face(03:44) Internal barriers(05:01) Faulty assumptions that organizations hold against women leaders(08:14) Positive progress(09:43) Behavior change(11:46) Ways to increase awareness of bad habits(13:16) Three stages of change(15:29) Never disappointing anyone(16:51) Women should always be role models for other women(18:44) Different beliefs between men and women in workplace(21:43) Behaviors to stay away from(23:30) Expecting others to spontaneously notice and reward your contributions(25:51) Putting your job before your career(26:56) Failing to enlist allies from day one(28:16) Perfection trap(30:17) Women are more effective leaders than men(31:28) Making sustainable lasting change requires focus(33:29) Key takeaway(34:33) Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, and Crain’s Cleveland Business. Ellen works across numerous industries, including manufacturing, healthcare, financial services,  governmental agencies, not-for-profit, and small businesses. She is also on faculty at Case Western Reserve University in the Weatherhead Executive Education Program. Dr. Burts-Cooper is the author of the best-selling books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.”Learn more about IMS and future sessions with thought leaders like Dr. Ellen Burts-Cooper: https://ims-online.com/Chapters:00:00 Introduction01:09 Ellen’s career journey02:18 The difference between managing and leading04:53 Tools for accountability08:56 Hiring and firing10:38 Accountability is a gift12:31 Delegation for new leaders14:59 Tiered approach to delegation18:44 Motivating your staff21:40 Appreciating and recognizing your team23:15 Accepting positive feedback24:44 Ellen’s reading recommendation 25:39 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Peter Barron Stark is known as one of America's most dynamic negotiation speakers and authors. His consulting firm, Peter Barron Stark Companies, has attracted clients such as the Boston Red Sox, Electronic Arts, Coca-Cola, Jack-in-the-Box, Hewlett Packard, Phoenix Suns, Los Angeles Dodgers, Kaiser Permanente, Rady Children's Hospital San Diego, Sempra Energy, SONY, and Wells Fargo Bank. He has been published worldwide in over 500 articles and has written ten books including, The Only Negotiating Guide You'll Ever Need. Peter's expertise has been featured by American Executive, Investor's Business Daily, The New York Times, CNN, Bloomberg, Inc.com and USA Today.Peter's Books: https://peterstark.com/resources/resources-shop/Learn more about IMS and future sessions with experts like Peter Stark: https://ims-online.com/programsChapters: This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Dr. Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. He has also has been a Visiting Associate Professor of Management at New York University's Stern School of Business.His research focuses on decision making, teamwork, and leadership. He has published three books, the latest of which is titled Unlocking Creativity (Wiley, 2019), Why Great Leaders Don't Take Yes For An Answer (2nd edition published in 2013), and Know What You Don’t Know (published in 2009). He also has developed three Great Courses lecture series, the best-selling Everest Leadership and Team Simulation, and the award-winning Columbia’s Final Mission multi-media case study about the 2003 space shuttle accident.Dr. Roberto has taught in the leadership development programs and consulted at a number of firms including Mars, Deloitte, Google, Target, Apple, FedEx, Disney, Morgan Stanley, IBM, Wal-Mart, Amica, and Textron. He’s also presented at numerous government organizations including the FBI, NASA, Joint Special Operations Command, the Air War College, and West Point.He received an A.B. with honors from Harvard College in 1991. He earned an M.B.A. from Harvard Business School in 1995, graduating as a George F. Baker Scholar. He also received his doctorate from Harvard Business School in 2000.Learn more about IMS and future sessions with thought leaders like Dr. Michael Roberto: https://ims-online.com/Chapters:00:00 Introduction01:29 Failures03:36 Strategic Decision Making06:00 Three levels of decision making06:54 Story of Alan Mulally11:04 Decision quality and Implementation effectiveness14:50 Consensus16:38 Dialectical Inquiry and Devil's Advocacy18:40 Different perspectives20:02 Open atmosphere with transparency and lack of judgment21:48 Dissenting view24:28 Deciding how to decide26:43 JFK’s Bay of pigs fiasco invasion and Cuban missile crisis30:11 Compare and Contrast Bay of Pigs fiasco invasion and Cuban Missile Crisis35:48 Key takeaway37:53 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Jackson Nickerson has a long and distinguished career teaching, researching, consulting, administering, and entrepreneuring. Starting out as an assistant professor in 1996, he became the Frahm Family Professor of Organization and Strategy at Olin Business School, Washington University in St. Louis.  As the Associate Dean and Director of Brookings Executive Education from 2009 to 2017, he led many innovations including one of the first Executive Master of Science in Leadership degrees in the nation, doubled executive enrollment, and increased revenue by 75%. He was the first ever senior fellow at the Grameen Foundation. He is a Visiting Professor of Corporate Governance at Insper in Sao Paulo Brazil and a frequent collaborator with Center for Homeland Defense and Security at the Naval Post Graduate School. He is the founder/co-founder of five companies. Of note is NFORMD, which produced a first-of-its-kind online sexual assault prevention program used by colleges and the U.S. Army. A consultant for scores of companies and government agencies, he advises on strategy development, inclusion and diversity, and processes to ensure that leaders solve the right problem the first time. Jackson is the chief social scientist for EPC Learning Labs LLC.Jackson holds a Ph.D. in Business and Public Policy, an M.B.A., and an M.S. in Mechanical Engineering, all from the University of California, Berkeley, and a B.S. in Mechanical Engineering from Worcester Polytechnic Institute.  Before entering academia, he was a control systems engineer with NASA’s Jet Propulsion Laboratory.Dr. Jackson Nickerson's Wikipedia: https://en.wikipedia.org/wiki/Jackson_NickersonDr. Jackson Nickerson's Books: https://www.amazon.com/Jackson-A-Nickerson/e/B003Y1L9X4/Learn more about IMS and future sessions with experts like Dr. Jackson Nickerson: https://ims-online.com/programsChapters:00:00 Introduction00:44 Jackson’s background01:57 Failure is the norm02:52 Leading change from top04:14 Leading change from bottom05:41 Change model that’s easy to implement07:16 Categorizing stakeholders08:55 Super ordinance11:21 Be in13:24 Buy in15:34 Complementors or blockers16:47 How to differentiate complementors/blockers from other groups?18:37 DEAF20:18 Strategies to help people that are resistant to change23:07 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Dr. Debbye Turner Bell is a veterinarian, author, journalist, corporate trainer, minister, motivational speaker, wife, and mother. In August 2021, she also added bestselling author with the book, “Courageous Faith: A Lifelong Pursuit of Faith Over Fear.” Turner Bell enjoyed a long career in broadcast journalism. She served as the lead U.S. news anchor for Arise News, a global cable news network from 2013 to 2016. She hosted a daily evening news broadcast called “Arise America”. Currently, she can be seen as an expert contributor to the show DOGS 101 on Animal Planet. For 11 years, Turner Bell was a staff correspondent for CBS News starting in 2001.Since being crowned Miss America in 1990, Turner Bell has spoken to millions of students at countless schools, youth organizations and college campuses. She has addressed audiences in the corporate, academic, and community service arenas. Her topics include personal excellence, determination, goal setting and the importance of a solid education. Turner Bell’s beliefs reflect her own life-lessons – it took seven years and eleven tries in two states before she was crowned Miss America.Learn more about IMS and future sessions with experts like Dr. Debbye Turner Bell: https://ims-online.com/programsChapters:00:00 Introduction01:34 Debbye’s background and life story04:47 Key factors for Debbye’s success08:04 Building rapport is the key to powerful communication11:05 Matching body language14:36 Nonverbal communication17:29 Contradictory nonverbal cues19:21 Keep your audience in mind20:27 Be a strong listener21:48 Active listening26:20 Backtrack, Clarify, and Summarize28:11 Empathetic listening29:52 Storytelling35:05 Structuring stories41:06 Giving feedback43:44 Key insights46:02 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Ryan Caldarone attended Johnson & Wales University and was hired by Amica Mutual Insurance Company in 2009. Ryan has been with Amica for 13 years and is now the Director of Talent Development. His achieved designations include SHRM-CP, Associate in Claims (AIC), Associate in General Insurance (AINS), Associate in Management (AIM), Associate in Personal Insurance (API).Learn more about how leaders leverage IMS: https://ims-online.com/Chapters:00:00 Introduction01:21 Ryan’s background03:09 Biggest challenge in the learning and development industry04:59 Promote from within framework 07:05 Learning culture at Amica08:54 Strategies to build a leadership pipeline10:58 Impact of IMS sessions on leaders13:09 Amica’s uniqueness15:09 How IMS has helped Amica16:44 Helping leaders grow18:57 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Linda Galindo is a former radio news personality, turned author, educator, and keynote speaker on the topic of personal and organizational accountability. Her management consulting firm specializes in accountability education to a wide variety of organizations and industries including healthcare, government, financial services, and non-profits. She is an expert in the field of leadership and accountability.Learn more about IMS and future sessions with experts like Linda Galindo: https://ims-online.com/programsChapters:00:00 Introduction01:14 Linda’s career story 04:44 Accountability and traits of accountable people09:31 The 85% Solution17:43 Personal Accountability22:58 Linda’s response to people who don’t hold themselves personally accountable27:46 Making leaders self aware and responsible38:49 Rescue, Fix, and Save43:00 Five signs for lack of accountability in an organization44:45 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Rebecca coaches C-level executives and other senior leaders across the globe. In addition to several venture-backed start-ups, her clients span multiple sectors, including technology, venture capital, private equity, financial services, law, consulting, consumer products, media, healthcare, biotech, education, and philanthropy.    She is a regular contributor to Harvard Business Review and Forbes.com and is frequently quoted in the press on career and leadership issues.Learn more about IMS and future sessions with experts like Rebecca Zucker: https://ims-online.com/programsChapters:0:00 Introduction1:36 Rebecca’s career journey03:54 Distraction and burnout in the workplace07:17 Internal factors for overwhelm10:40 Steps to feel less overwhelmed14:41 Tips for self-critical perfectionists 17:41 How to say ’No’19:06 Moment Strategy22:57 How to know if you are pushing yourself too hard28:12 Work-life balance30:33 Key takeaway30:47 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com

Dorie Clark has been named one of the Top 50 business thinkers in the world by Thinkers50, and was honored as the #1 Communication Coach in the world.She teaches executive education for Duke University's Fuqua School of Business and Columbia Business School. Clark is also the NYT best-selling author of The Long Game, Entrepreneurial You, Reinventing You, and Stand Out.Dorie Clark’s Books and Website: https://dorieclark.com/books/Learn more about IMS and future sessions: https://ims-online.com/programsChapters:00:00 Introduction01:12 Dorie’s background03:52 Reinventing You06:01 Tools for self reflection 08:23 Examine your online presence10:18 Should you go back to school?12:46 How do I stand out?15:45 Outsider's perspective19:44 How to monetize your expertise24:51 The Long Game26:31 Dorie’s business and publication journey27:36 Strategic patience32:12 Being busy isn’t a mark of status: it's a mark of servitude35:47 Deception phase of exponential growth39:15 Key habits to long-term thinking41:26 Dorie’s advice to her younger self42:48 Conclusion This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit charlesgood.substack.com