

Tools and Techniques to Improve your Decision Making with Dr. Michael Roberto | The Good Leadership Podcast #47
Dr. Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. He has also has been a Visiting Associate Professor of Management at New York University's Stern School of Business.
His research focuses on decision making, teamwork, and leadership. He has published three books, the latest of which is titled Unlocking Creativity (Wiley, 2019), Why Great Leaders Don't Take Yes For An Answer (2nd edition published in 2013), and Know What You Don’t Know (published in 2009). He also has developed three Great Courses lecture series, the best-selling Everest Leadership and Team Simulation, and the award-winning Columbia’s Final Mission multi-media case study about the 2003 space shuttle accident.
Dr. Roberto has taught in the leadership development programs and consulted at a number of firms including Mars, Deloitte, Google, Target, Apple, FedEx, Disney, Morgan Stanley, IBM, Wal-Mart, Amica, and Textron. He’s also presented at numerous government organizations including the FBI, NASA, Joint Special Operations Command, the Air War College, and West Point.
He received an A.B. with honors from Harvard College in 1991. He earned an M.B.A. from Harvard Business School in 1995, graduating as a George F. Baker Scholar. He also received his doctorate from Harvard Business School in 2000.
Learn more about IMS and future sessions with thought leaders like Dr. Michael Roberto: https://ims-online.com/
Chapters:
00:00 Introduction
01:29 Failures
03:36 Strategic Decision Making
06:00 Three levels of decision making
06:54 Story of Alan Mulally
11:04 Decision quality and Implementation effectiveness
14:50 Consensus
16:38 Dialectical Inquiry and Devil's Advocacy
18:40 Different perspectives
20:02 Open atmosphere with transparency and lack of judgment
21:48 Dissenting view
24:28 Deciding how to decide
26:43 JFK’s Bay of pigs fiasco invasion and Cuban missile crisis
30:11 Compare and Contrast Bay of Pigs fiasco invasion and Cuban Missile Crisis
35:48 Key takeaway
37:53 Conclusion