New Manager's Toolkit with Dr. Ellen Burts-Cooper | The Good Leadership Podcast #49

Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, and Crain’s Cleveland Business. Ellen works across numerous industries, including manufacturing, healthcare, financial services,  governmental agencies, not-for-profit, and small businesses. She is also on faculty at Case Western Reserve University in the Weatherhead Executive Education Program. 

Dr. Burts-Cooper is the author of the best-selling books “aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience” and “Canine Instinct: A Guide to Survival and Advancement in Corporate America.”

Learn more about IMS and future sessions with thought leaders like Dr. Ellen Burts-Cooper: https://ims-online.com/

Chapters:

00:00 Introduction

01:09 Ellen’s career journey

02:18 The difference between managing and leading

04:53 Tools for accountability

08:56 Hiring and firing

10:38 Accountability is a gift

12:31 Delegation for new leaders

14:59 Tiered approach to delegation

18:44 Motivating your staff

21:40 Appreciating and recognizing your team

23:15 Accepting positive feedback

24:44 Ellen’s reading recommendation 

25:39 Conclusion