The Soap Box Podcast

Peta O'Brien-Day
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Nov 16, 2023 • 43min

Why conversion isn't always king, with Ellen Bryant

What's your focus when you are crafting the messaging for your brand.  Is it clarity?  Conversion.  Consistency.  Comedy? Today, I'm talking to Ellen Bryant, a copywriter and messaging strategist based in Tasmania, Australia.  Ellen's background, working in communications for large companies taught her about  the most important thing when you're doing anything successfully in communications:  Building trust. And when she made the move to freelance marketing, she developed this concept of trust-forward copywriting.  If you're talking about social ethical, environmental, or racial issues in your messaging.  Then building trust is incredibly important.  It forms the basis for that constructive dialogue that you need to have with your audiences.  It builds up goodwill for when you inevitably make mistakes or missteps.   And it helps you make that authentic connection with the people that you're talking to. We cover: - Why copywriters are so interesting to spend time with! - The first thing you need to do when you start working with a new business, or client - Why social proof isn't pulling as much weight as you think it is in your copy - What can happen when you make building trust your focus - And the 3 pillars of building trust successfully in any situation.I'm really excited for you to hear it. So put your feet up and let's listen to Ellen get on her soapbox!Follow Ellen on LinkedInCheck out her websiteFind her on Instagram Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Nov 2, 2023 • 1h 10min

Conflict, conversation, and being uncomfortable, with Amena Chaudhry

I didn't get into this to piss people off. I didn't get into this to build barriers or to make divisions. In fact, the very opposite. I got into this world of politics, marketing -  I developed my membership and I developed this podcast to help people have better conversations, even if they disagreed with each other. I got into this to build connections, to break down barriers. And also to highlight the fact that, while we're separated, it is a hundred times more difficult to make any progress to move towards a time when the world is a safer place for everybody.  Until we can have these conversations, rather than running for our block buttons, the sooner we can get to that safer world.  And so I wanted to bring Amena Chaudhry onto the podcast again. Amena has been really vocal on LinkedIn, about her views on the Israel-Gaza crisis.  And she has faced pushback for it.  I've heard her voice her frustration about how others are handling it and about the atmosphere that is building up, and I wanted to talk about that with her. But I also wanted to explore how we can make things better.  How we can build the muscles that we need to build in order to become more connected , and not more separated. And we spend some of our conversation talking about that. We also talk about why the moment that emergency strikes is not the time to build your tough conversation muscles.The need for a long, medium, and short-term response with the long-term conversation being tied up with intentionally building those muscles. When you should be blocking people, and when you should be trying to keep your chamber less echoey.And we discuss how insulating ourselves from other people's fear and grief is separating ourselves from this common experience. And we've been socialized to cut relationships right away instead of engaging with the difference, and trying to preserve those relationships while we do that.  We touched on how crises like Israel and Gaza are symptoms showing us that there is a deeper problem - Our disconnection.  And we talk about the importance of understanding the systems that we live within and how that impacts our response to crisis like this. Things we mentioned:Amena on LinkedInAIR Training: https://facilitatoronfire.net/Assessment Package: https://linktr.ee/zarafaconsulting (the first link)Dr. Ahmed Afzaal's Book: https://www.amazon.com/Teaching-Twilight-Meaning-Education-Collapse/dp/166673599X/ref=pd_ci_mcx_mh_mcx_views_0His website: https://ahmedafzaal.com/The Wake Up by Michelle M Kim. Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Oct 30, 2023 • 35min

Values-driven marketing: authentic or manipulative, with The Copywriter Club

Want to eavesdrop on a room full of genius marketers (and me!) as they thrash out their thoughts on politics and messaging?Sure you do!While I was at The Copywriter Club's mastermind retreat in London this week, I invited (strongarmed) a whole bunch of the attendees to join me in a round table for The Soap Box podcast. You'll get to hear from:​Jon Bejakovik​​Rebecca Rosenberg​​Mike Garner​​Alyssa Burkus​​Kira Hug​​Meg Kendall​​Leanne de Araujo​​Rob Marsh​​Ange Friesen​And me!Do all brands need to make advocacy a part of their messaging?How can smaller brands take advantage of this space to build their audience?What do you think about when you eat chicken?Listen in and find out! Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Oct 12, 2023 • 13min

Episode 15: What not to do as a business owner when tragedy strikes

I’m recording this in the week that Hamas terrorists launched a horrendous attack on Israeli civilians. And then the Israeli government retaliated against civilians in Gaza. But, as the horrendous situation unfolds on the ground, a familiar story is playing out online. Statements, condemnations, calls to support, arguments, confusion, hate, prejudice. I am not a geo-political expert. I have a rudimentary understanding of the history and context of the Israeli-Palestinian situation. I have many half-formed thoughts on oppression, terrorism, and global powers. But I also have a deep empathy for the humans stuck in the middle of all this. Whichever side of the border they sit. We still don’t know how to address issues that blend political ideologies with human suffering. And, as business owners, that’s a problem. Because we’re all expected to have something to say. So, either we copy and paste something that someone else has said because we feel it aligns with our values (hey, no shade if that’s what you want to do). Or we completely ignore the issue because we’re scared of getting cancelled or of getting something wrong and hurting someone. So, because this is really why The Soap Box exists, today I’m going to talk about what not to do as a business owner when a sensitive political issue, a tragedy, or a conflict flashes up on your phone screen… and what to try instead. My wish today is that you take something from me that helps you make more human connections in the midst of confusion. Naomi Kleins new book, DoppelgangerMolly Mcpherson on TikTokMolly's Forbes article on the perfect online apologyAnti-Racism Daily on the Israeli-Hamas conflictBBC News on the Israeli-Hamas conflict Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Oct 5, 2023 • 37min

Episode 14 - Tapping into the world of Gen Z with Carolyn McMurray

Today on the podcast. We're talking to Carolyn McMurry. Carolyn runs the world's first Gen Z copywriting community. Her aim with Word Tonic is to help and inspire other young people who want to break into the industry and to champion and nurture fresh emerging talent. Carolyn and I tap into the world of politics and values and Gen Z marketing. We discussed how ageism affects Gen Z copywriters. How access to information means that it's a lot easier for brands to get called out these days. The line between brand activism and virtue signalling and how to tell the difference. How your words as a brand need to be backed up by some kind of action. The importance of drawing in relevant voices when you're talking about an ethical or social issue. How Gen Z are prioritizing a work-life balance from the beginning. And, you know, maybe a sign that hustle culture really is dying out. And how principles can sometimes be a privilege. And we also have a little reminder that Gen Z isn't some huge monolith. That the value of generational definitions has its limits. Just as my millennial generation isn't all sitting, eating, smashed avocados and not being able to afford houses. I hope you enjoy my conversation with Carolyn today. And the insight into a Gen Z perspective. So you sit back. Grab a cup of coffee. And listen to Carolyn jump on her soapbox. Find Carolyn on Instagram @wordtonicListen to Carolyn on The Copywriter Club PodcastJoin Word Tonic subscribe to our GEN-Z copywriting newsletter (written entirely by a team of GEN-Z copywriters in Word Tonic)  Apply for our reverse mentorship program (learn and be mentored by a GEN-Z copywriter) -  email carolyn@wordtonic.co.uk to find out more. If you're looking to recruit talented GEN-Z copywriters: https://www.wordtoniccommunity.com/genz-copywriter-recruitment Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Sep 28, 2023 • 35min

Episode 13 - stop the angriest voices in the room from taking up all the oxygen, with Jo Wiebe

Today, I'm talking to the original conversion copywriter. Joanna Wiebe. Jo is the founder of Copyhackers, providing cutting-edge copywriting training in easy-to-digest formats. And Jo joins me to talk about how to, and how not to, mesh politics with business. I chat with Jo about: - How she grew up in a politically vocal household  - How you should only start talking after reading and listening. - How, if you don't say something about a cause that matters to you, then you let the angriest voices in the room take up all the oxygen. - Why she shut down the Copyhackers site for seven days.  - How you work out what to take a stand on, and how to respond when you're a bigger business.  - And how, while we keep putting white guys at the top of everything, there will be a gap in experience and knowledge of issues and identities that need more visibility. Making it more likely that a brand will jump on a bandwagon or make a misstep. And we talk about something that has fascinated me ever since Jo and I had this conversation. How we as a planet solved the ozone layer problem. It's a short, but meaty episode, with much to ponder over - so tuck in!Copyhackers websiteFind Jo on Twitter (or whatever we're calling it these days)Find Copyhackers on Instagram Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Sep 20, 2023 • 47min

Episode 12 - What if it turns out you don't really hate marketing?

What is the bigger purpose behind your marketing?This is something that my guest this week has spent a lot of time thinking about. And it’s what she helps her clients uncover.Olivia Luper is the founder and Chief Strategist at Lexicon Advisor Marketing, a full-service digital marketing agency for financial professionals who want to align their values with their marketing to build a roster of ideal clients and feel good about what they do again. She is also a professional bodybuilder in the IFBB Pro League, a poet, and mother of three.And she’s one of my favourite people to chat to. Olivia’s approach to marketing is such a perfect mix of rock solid strategy, athlete-level consistency, and really caring about her clients.And today’s episode is, amongst other things, a masterclass in marketing strategy. You’ll also hear about:The importance of aligning your messaging and communicating your values with who you actually want to work with The freedom and confidence to be you - and all that means, and trust that the right people will be drawn to youHow I helped her rediscover aligned business messaging. How we all want to spend money with people who feel like our kind of people. And how to showcase the markers that help our audience figure out whether or not they feel safe with us.The differences in selling online and selling in person - and how the increased options make it even more important to make your messaging unique by using you - your valuesWhy aligned messaging can save you moneyAnd why outsourcing your own marketing can result in the kind of aha moments that transform your business. Oh, and how many planets are actually in retrograde right now!Find Olivia on InstagramFind Olivia on LinkedInSeth Godin: This is MarketingMary Karr: The Art of MemoirThe Wall Street Journal article  Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Sep 14, 2023 • 54min

Episode 11 - Why politeness doesn't work, with Amena Chaudhry

Buckle up - we're going on a journey today!After last week's conversation with Nora DiNuzzo about deconstructing whiteness, I wanted to bring you some practical steps on how you can continue the anti-racist work in real life.And so I called on Nora's friend, Amena Chaudhry, a DEI consultant and anti-racist personal trainer, to help.Amena and I spent some time talking about - how you need to start by building your anti-racist muscles, rather than trying to lift 300 pounds on your first day at the gym. - how her DEI work is about treating the cause rather than the symptoms. - And why removing conflict in your organization is not a sensible DEI metric. - We dig into how systems of oppression negatively affect everyone inside them. Even those who think they're at the top.And Amena gives us a peek into her Art of Interrupting Racism workshop with some tips on how we can do this in real life.Once you've listened to Amena,  I'd encourage you to run, not walk, to sign up for her art of interrupting racism workshop on the 19th of September.Sign up hereBook her as a speaker for your event or organisation.Go follow her on LinkedIn and make a commitment to act on at least one of her suggestions on how you can interrupt racism in person. , So settle down. Join me and Amena on this week's Soap Box.  Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Sep 6, 2023 • 59min

Episode 10 - Deconstructing privilege with Nora DiNuzzo

 Today's episode is a masterclass in stepping outside of your own experience, challenging how you see the world, and then doing something about it. I'm speaking to brand and business growth strategist Nora DiNuzzo. We talk about how Nora shifted her focus from pitching massive brands in her original agency days, towards helping smaller businesses in her community. We talk a lot about how she harnessed her own journey of deconstructing whiteness and privilege to help others do the same. Oh, and how she accidentally started an activist book club, why you should never ask people from marginalized communities to speak for free, and even reparations and how we can make a start on them without waiting for the government. Today's episode is a call to explore, encounter, and educate yourself. And if you want to do that in a community of curious people, trying to work it all out then why not consider joining The Soap Box? You can find out more about my community below.Here are some of the things Nora mentions in our discussion:Nora's LinkedIn profileDeconstructing Karen - the filmAmena Chaudhry (AIR workshop)Regina JacksonSaira RaoRace 2 DinnerDr Marcus CollinsSURJHueCindy GallupThe Guardian story about the Trevelyan family and reparationsErin Corine JohnsonLisa Hurley and The Great ExhaleSharon Hurley-Hall Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging
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Aug 30, 2023 • 37min

Episode 9 - How to embrace slow productivity as activism, with Louise Miller

 Have you ever thought - If you just work that little bit harder. Stay up that little bit later. Put in those few more or many more hours. If you can just do more. Then you'll get to the end of your, to do list. You'll finish all the admin jobs that you need getting done. You'll. Bag those clients, you'll ACE, your LinkedIn analytics. You will finally beat the algorithm. If so today's episode is for you. I'm talking to Louise Miller. Louise is the genie for your genius. She partners with coaches, consultants and community builders who have a big, exciting vision. Helping them land their ideas in reality, reach more people and make a bigger impact. Whilst taking care of everything they're juggling day to day. And being kind to themselves along the way. Louise's clients describe her as a soothing balm and a magician. And her experience of work-related stress and anxiety led her to develop a slower, more mindful approach to getting things done. In the episode, we talk about how hustle culture is based in patriarchal capitalism and how we can embrace slow productivity as activism. We talk about how Louise realized that there will never be an end point when everything is finished. And you can keep back on the beach with a pina colada. We discussed how she reframes productivity for her clients. And how asking for help. Is a revolutionary act. There's so much to dig into you. And I really, really hope that you find a sense of peace in doing less. Here's Louise's email: louise@bettylouonline.comHere's her LinkedIn:And you can grab Louise's five-step intervention here - designed to provide relief and a clear way forward for those who are feeling frantic and frazzled.It'll help you to…- get out of overwhelm- remember what’s most important- take action to keep you moving forward  Looking for more?Follow Peta on InstagramFind Peta on LinkedInHire Peta to work on your copywriting and brand messaging

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