The Staffing Playbook Podcast, Powered by YES

Steve Farrell & Geneviève Bourgeois
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Jan 9, 2026 • 45min

The 2025 Staffing Playbook Podcast Recap

End-of-Year Episode of The Staffing Playbook We pulled the best moments from our 2025 guests—the insights that actually mattered, the ones that moved the needle, and the lessons staffing leaders need as we head into 2026. No hype. No recycled talking points. Just real strategies around leadership, sales, operations, and building teams that win in a tougher, more competitive market. If you’re running a staffing firm and want to be ahead next year—not reacting—this episode is for you. 👇 We’re live right now. Jump in and listen.
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Dec 26, 2025 • 1h 5min

Becoming the Leader People Actually Want to Follow

Most people in leadership roles were never taught how to lead — they were promoted, handed a title, and expected to figure it out. But real leadership? The kind people willingly follow? That takes intention, skill, and self-awareness. This week on The Staffing Playbook Podcast, Powered by YES, we’re bringing in someone who has lived it, coached it, and built a career on transforming teams: 🎙 Guest Speaker: Andre Young  Professional Speaker • Author • Leadership Trainer • Founder of You Evolving Now  Former mental health therapist → pro athlete → organizational consultant  Author of 7 Ways to Lead Andre breaks down leadership in a way few people do — practical, human, direct, and immediately actionable. No fluff. No corporate buzzwords. Just the truth about what makes people actually want to follow you. We unpack:  ✔️ Why most leaders unintentionally limit their teams  ✔️ How to build trust without playing “the boss” card  ✔️ The behaviors teams desperately want but rarely get  ✔️ The difference between leading and managing  ✔️ How to evolve as a leader… even when you’re already good 📅 Releases December 22, 2025  ⏰ 1:00 PM MDT If you manage people, plan to lead, or want to elevate how you show up in your organization — this episode is one you don’t skip. 👇 Follow The Staffing Playbook Podcast so you don’t miss it.  Powered by Your Employment Solutions & Sponsored by Staffing Referrals
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Dec 15, 2025 • 55min

How Staffing Firms Should Do Marketing in 2026

If you think marketing in staffing is tough today… 2026 is about to raise the bar. AI, content velocity, buyer attention spans, and the shift to experience-driven branding are rewriting the rules — and we’re bringing in two people who don’t just talk marketing… they build it.   🎙 The Staffing Playbook Podcast Hosted by Steven Farrell & Geneviève Bourgeois 💡 Guest Experts: Mike Bradbury– the cat-shirt-wearing creative brain behind Type Marketing Tracey L. – the queen of punchy, relatable storytelling who somehow ended up on WFAN Radio with Boomer & Gio   Together, we dig into: ✔️ What staffing firms must change going into 2026 ✔️ Why most industry marketing still misses the mark ✔️ How to create content clients actually want ✔️ The rise of authenticity, community, and video-driven reach ✔️ The simple moves staffing leaders can take right now to win more orders   📅 Releasing: December 11, 2025 ⏰ 1:00 PM MDT 🎧 Don’t miss this one — it’s packed with insights, real talk, and a whole lot of fun. If you’re serious about leveling up your firm’s brand, demand generation, and client acquisition strategy… this episode is your roadmap.   👇 Follow The Staffing Playbook Podcast and be ready when it drops. The Staffing Playbook Podcast, Powered by YES
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10 snips
Nov 28, 2025 • 42min

2026 "The year of the Customer"

Join staffing expert Geneviève Bourgeois as she unveils why 2026 will redefine client relationships in the recruitment industry. Discover the shift from volume-based staffing to true partnerships, driven by AI-enhanced recruiters who are setting new service standards. Geneviève discusses the essential commitments firms must make to build trust and improve candidate experiences. Get insights into the friction points that impact agency trust and why a focus on quality over quantity is crucial for success.
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14 snips
Nov 14, 2025 • 53min

AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AI

Jack Kennedy, co-founder of Whippy, an innovative AI communications platform, shares insights on leveraging AI in staffing. He reveals Whippy's journey from a consulting agency to a game-changer for recruitment. Jack discusses practical AI applications, debunks myths, and highlights real-world case studies, like saving a construction staffing firm $1.6M annually. He emphasizes the importance of efficient AI vendor evaluation and introduces the concept of a virtual branch for future growth. This conversation is a must-listen for staffing leaders aiming to thrive with AI.
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Oct 31, 2025 • 53min

Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing Risk

🎙 Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing Risk The Staffing Playbook Podcast, Powered by YES When it comes to MSPs, value and risk go hand in hand. Agencies that fail to understand how MSPs operate often sacrifice margin—or expose themselves to unnecessary liability. Join hosts Steven Farrell, CSP & Genevieve Bourgeois as they welcome back Mandy Hileman and Josh Moskoviz for the final chapter of our “Cracking the MSP Code” trilogy: ✅ How to maximize value while navigating complex MSP layers ✅ The hidden risks agencies overlook in contracts and compliance ✅ Why alignment between agency, client, and MSP determines long-term success 📅 Date: October 30th, 2025 🕐 Time: 1:00 PM MDT This episode isn’t just theory—it’s the operational playbook for staffing leaders who want to protect margins, elevate partnerships, and thrive in MSP-driven ecosystems. 👉 Don’t miss Episode 3: Maximizing Value, Minimizing Risk hashtag#TheStaffingPlaybook hashtag#StaffingPodcast hashtag#MSPStrategy hashtag#StaffingIndustry hashtag#RecruitmentLeadership hashtag#WorkforceSolutions hashtag#YESStaffing
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Oct 17, 2025 • 57min

Cracking the MSP Code Episode 2: Where Did All the A Players Go?

Top talent isn’t vanishing—it’s evolving. Wage compression, specialized job orders, and shifting candidate expectations are reshaping healthcare staffing. Join hosts Steven Farrell, CSP & Genevieve Bourgeois, with guests Josh Moskoviz (VP, Trio Workforce Solutions) and Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing), as we dive into:  ✅ Why the quality of talent feels different than it used to  ✅ How wage compression is changing hiring strategies  ✅ What agencies must do to stay competitive in a specialized, candidate-driven market
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20 snips
Oct 10, 2025 • 53min

Ownership-Driven Performance Management

Tom Erb, a staffing industry strategist with over 30 years of experience and founder of Tallann Resources, dives into Ownership-Driven Performance Management. He critiques outdated top-down models and emphasizes the importance of personal accountability for success. Listeners will learn about four key mindsets that drive top performers, effective funnel management, and the benefits of a structured outreach process. Tom also discusses how to personalize marketing efforts using AI and the vital concept of owning one’s market to build long-term equity.
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Oct 3, 2025 • 49min

Cracking the MSP Code Ep. 1 : The One Way Mirror

🚨 New Podcast Series Launch 🚨 What happens when you step behind the mirror of healthcare staffing? Too often, the story is told only from the agency’s perspective. But what about the client’s reality—the budgets, red tape, and operational pressures that rarely get airtime? That’s exactly what we’re unpacking in a brand-new trilogy series on The Staffing Playbook Podcast, Powered by YES 🎙 Hosted by Steven Farrell, CSP & Genevieve Bourgeois 💡 Featuring guest voices Josh Moskoviz (VP, Trio Workforce Solutions) & Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing) Here’s what you can expect: 👉 Episode 1: The One-Way Mirror – The client’s perspective: budget impacts, compliance barriers, and operational realities MSPs see that agencies don’t. 👉 Episode 2: Where Did All the A Players Go? – The shift in talent quality, wage compression, and specialized job orders—and what agencies must do to adapt. 👉 Episode 3: Maximizing Value, Minimizing Risk – Concrete strategies to deliver quality, strengthen partnerships, and protect margins in a shifting healthcare market. The goal? Not just analyzing problems—but equipping both agencies and clients with insights to build stronger, more sustainable partnerships. 📅 Part 1 of 3 drops October 2nd at 1:00 PM MDT.
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16 snips
Sep 27, 2025 • 59min

Staffing Trends & Updates

Kim Henderson, a seasoned staffing leader and consultant, joins Richard D Rosner, the outspoken staffing shark, to dive into current market shifts. They discuss the cooling tech hiring landscape, noting a pivot toward AI and cybersecurity roles. The duo highlights steady light industrial job additions while addressing seasonal hiring strategies for major retailers amidst a softer market. Regulatory changes, including the $100k H-1B fee hike, raise crucial questions about future recruitment practices. Tune in for insights on navigating this evolving terrain!

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