How to Be Awesome at Your Job

Erica Keswin reveals how you can shape your workplace to be both good for people and great for business. — YOU’LL LEARN — 1) The do’s and don’ts of honoring relationships 2) Three components of rituals that bring teams together 3) How you can make connections, even when working remotely  Subscribe or visit AwesomeAtYourJob.com/ep761 for clickable versions of the links below. — ABOUT ERICA — Erica Keswin is a bestselling author, internationally sought-after speaker, and workplace strategist. She helps top businesses, organizations, and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch. She was named one of Marshall Goldsmith’s Top 100 Coaches in 2020, as well as one of Business Insider’s most innovative coaches of 2020. Her first book, Bring Your Human to Work: 10 Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World was published in 2018 by McGraw Hill. Her second book, Rituals Roadmap: The Human Way to Transform Everyday Routines Into Workplace Magic was published by McGraw Hill in January, 2021. Both books debuted as Wall Street Journal bestsellers. • Book: Bring Your Human to Work: 10 Surefire Ways to Design a Workplace That Is Good for People, Great for Business, and Just Might Change the World • Website: EricaKeswin.com — RESOURCES MENTIONED IN THE SHOW — • Book: American Dirt: A Novel by Jeanine Cummins See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Joe Hirsch reveals why we all struggle with feedback and shares how we can get better at giving and receiving it. — YOU’LL LEARN — 1) The small shift that improves our relationship with feedback  2) Why to ditch the feedback sandwich and embrace the W.R.A.P. 3) What to do when you’re not getting the feedback you need  Subscribe or visit AwesomeAtYourJob.com/ep760 for clickable versions of the links below. — ABOUT JOE — Dr. Joe Hirsch helps leaders apply behavioral science to improve the way they listen, lead and learn. He's a TEDx and international keynote speaker and the author of The Feedback Fix, which has been praised by Fortune 500 executives, NFL coaches and educational reformers for its forward-looking view of human performance.  Joe's work and research has been featured in Harvard Business Review,  CNBC, Forbes, Inc., The Wall Street Journal and other major outlets. He's helped more than 10,000 people across three continents communicate with impact and hosts the popular podcast, I Wish They Knew. • Book: The Feedback Fix: Dump the Past, Embrace the Future, and Lead the Way to Change • Website: JoeHirsch.me • LinkedIn: Joe Hirsch • YouTube: Joe Hirsch • Twitter: @joeahirsch • Podcast: I Wish They Knew — RESOURCES MENTIONED IN THE SHOW — • Study: “Crossing the line: What constitutes torture?” by Loran F. Nordgren, Mary-Hunter Morris McDonnell, and George Loewenstein (Full text) • Book: Team Genius: The New Science of High-Performing Organizations by Rich Karlgaard and Michael Malone — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jeremy Schifeling walks you through the ins and outs of LinkedIn and how you can make it work for you and your career. — YOU’LL LEARN — 1) The top thing on your profile that you need to focus on  2) How to get a ton of LinkedIn connections fast 3) The simple thing that boosts your odds of getting hired by 10x Subscribe or visit AwesomeAtYourJob.com/ep759 for clickable versions of the links below. — ABOUT JEREMY — Jeremy Schifeling has devoted his career to helping students succeed in theirs. From recruiting top students at Teach For America to leading student marketing for LinkedIn, he’s touched the lives of millions of people just starting their journeys. Along the way, he’s published a top-selling book on job applications, served as the University of Michigan’s tech career coach, and produced the most-viewed video in LinkedIn’s history. He currently leads teacher outreach efforts at Khan Academy and shares his thoughts on Break into Tech, a site for anyone who wants to launch a tech career. • Book: Linked: Conquer LinkedIn. Get Your Dream Job. Own Your Future. • Website: LinkedInGuys.com — RESOURCES MENTIONED IN THE SHOW — • Book: The 2-Hour Job Search: Using Technology to Get the Right Job Faster by Steve Dalton • LinkedIn video: Your Career Starts Here • Tool: Jobscan • Tool: FollowUpThen See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Caroline Miller talks about why gritty people achieve more success–and how you can be one too. — YOU’LL LEARN — 1) Why grit is essential to success 2) How humility cultivates grit 3) Why everyone needs a mastermind group Subscribe or visit AwesomeAtYourJob.com/ep758 for clickable versions of the links below. — ABOUT CAROLINE — For three decades, Caroline has been a pioneer with her groundbreaking work in the areas of goal setting, grit, happiness and success. She is recognized as one of the world’s leading positive psychology experts on this research and how it can be applied to one’s life for maximum transformation, flourishing and growth. Caroline helps people identify, come up with a plan for, and persist in pursuing their toughest goals — leading to their success, happiness and flourishing, while inspiring those around them. Achieving hard, meaningful goals is one of the most rewarding things we can do in both our personal and professional lives. A Harvard graduate with a Masters in Applied Positive Psychology from the University of Pennsylvania, she has authored seven books including Creating Your Best Life and Getting Grit. • Book: Creating Your Best Life: The Ultimate Life List Guide • Book: Getting Grit: The Evidence-Based Approach to Cultivating Passion, Perseverance, and Purpose • Book: "My Name is Caroline" • Website: CarolineMiller.com — RESOURCES MENTIONED IN THE SHOW — • Book: Fierce Self-Compassion: How Women Can Harness Kindness to Speak Up, Claim Their Power, and Thrive by Kristin Neff • Book: Washington: A Life by Ron Chernow • Research: “What Do You Do When Things Go Right? The Intrapersonal and Interpersonal Benefits of Sharing Positive Events” by Shelly Gable — THANK YOU SPONSORS! — • Storyworth. Get to know your loved ones better at StoryWorth.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Marcus Buckingham reveals strategies for identifying the work that fills you up. — YOU’LL LEARN — 1) The secret to finding your “love” at work 2) How you can be “irreplicable” at work 3) Why you should see your job as a scavenger hunt, instead of a ladder Subscribe or visit AwesomeAtYourJob.com/ep757 for clickable versions of the links below. — ABOUT MARCUS — Marcus Buckingham is a global researcher and New York Times bestselling author focused on unlocking strengths, increasing performance, and pioneering the future of how people work. He is the author of two of the bestselling business books of all time, has two of Harvard Business Review’s most circulated, industry-changing cover articles, and his strengths assessments have been taken by over 10 million people worldwide. He currently runs all ADP Research Institute’s studies on People and Performance. • Book: Love + Work: How to Find What You Love, Love What You Do, and Do It for the Rest of Your Life • Instagram: @marcusbuckingham • Website: LoveAndWork.org — RESOURCES MENTIONED IN THE SHOW — • Book: The Discoverers: A History of Man's Search to Know His World and Himself by Daniel BoorstinSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Stephen Guise shares how imperfectionism can lead us to leading happier, healthier, and more productive lives. — YOU’LL LEARN — 1) The two-letter shift that stops rumination 2) Two tricks to stop caring about what other people think 3) How to move past the doubt of starting something new Subscribe or visit AwesomeAtYourJob.com/ep756 for clickable versions of the links below. — ABOUT STEPHEN — Stephen Guise is an international bestselling author, blogger, and entrepreneur. His books are read in 21 languages. He loves psychology, cats, and basketball, which completely defines him as a person. • Book: How to Be an Imperfectionist: The New Way to Self-Acceptance, Fearless Living, and Freedom from Perfectionism • Book: Mini Habits: Smaller Habits, Bigger Results • Challenge: The One Push-up Challenge • Website: StephenGuise.com — RESOURCES MENTIONED IN THE SHOW — • Tool: Scrivener • Video: Heather Dorniden • Book: Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long by David Rock See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Diana Chan outlines best practices for improving your career prospects by marketing yourself well. — YOU’LL LEARN — 1) The biggest networking mistakes professionals make  2) The real first step to any successful job hunt 3) The right way to answer, “Tell me more about yourself” Subscribe or visit AwesomeAtYourJob.com/ep755 for clickable versions of the links below. — ABOUT DIANA — Diana YK Chan is a former Recruiter turned Executive Career Coach, Speaker and Trainer at My Marketability. Her mission is to empower you to own your greatness with confidence to shine and thrive in your career. She’s recognized as LinkedIn Top Voice in 2022 for Job Search & Careers, where she’s known for differentiating your personal brand, building strong relationships, and communicating with confidence. Diana is the Creator of Top Talent Academy, where she’s coached thousands of clients globally on how to stand out, get hired and earn more. She’s the host of the “Dare to Differentiate” live show on LinkedIn and YouTube. • LinkedIn: Diana YK Chan • Website: My Marketability — RESOURCES MENTIONED IN THE SHOW — • Assessment: CliftonStrengths • Book: Cues: Master the Secret Language of Charismatic Communication by Vanessa Van Edwards • Book: Designing Your Life: How to Build a Well-Lived, Joyful Life by Bill Burnett & Dave Evans See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Barry Nalebuff introduces a radical new way to negotiate so everyone gets their fair share of the pie. — YOU’LL LEARN — 1) Three questions to make any negotiation easier  2) The two key words to avoid and embrace 3) The popular negotiation tactic that can actually break trust Subscribe or visit AwesomeAtYourJob.com/ep754 for clickable versions of the links below. — ABOUT BARRY — Barry Nalebuff is the Milton Steinbach Professor at Yale School of Management where he has taught for over thirty years. An expert on game theory, he has written extensively on its application to business strategy. His best sellers include Thinking Strategically, The Art of Strategy, and Mission in a Bottle. He advised the NBA in their prior negotiations with the Players Association, and several firms in major M&A transactions. Barry has been teaching this negotiation method at Yale in the MBA core and online at Coursera. His Introduction to Negotiation course has over 350,000 learners and 4.9/5.0 rating. He is also a serial entrepreneur. His ventures include Honest Tea, Kombrewcha, and Choose Health. A graduate of MIT, a Rhodes Scholar, and a Junior Fellow at the Harvard Society of Fellows, Barry earned his doctorate at Oxford University. • Book: Split the Pie: A Radical New Way to Negotiate • Website: SplitThePieBook.com • Course: Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator — RESOURCES MENTIONED IN THE SHOW — • Article: “In a Sea of Uncertainty, We All Have an Anchor” by Shankar Vedantam • Study: “The Mindlessness of Ostensibly Thoughtful Action: The Role of ‘Placebic’ Information in Interpersonal Interaction” by Ellen Langer, Arthur Blank, and Benzion Chanowitz • Tool: Blue Yeti Microphone • Book: Grant by Ron Chernow — THANK YOU SPONSORS! — • Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ralph Kilmann, co-creator of the Thomas-Kilmann Conflict Mode Instrument, reveals the surprising source of all conflict—and shares his best practices for expertly resolving them. — YOU’LL LEARN — 1) The surprising root of almost all conflict  2) Why collaboration isn’t your best and only option 3) Two strategies to overcome the stress and discomfort of conflict Subscribe or visit AwesomeAtYourJob.com/ep753 for clickable versions of the links below. — ABOUT RALPH — Ralph H. Kilmann, Ph.D., is CEO and Senior Consultant at Kilmann Diagnostics (KD) in Newport Coast, California. In this position, he has created as well as produced all of KD's online courses and assessment tools on conflict management, change management, and more. Ralph's online products are used by such high-profile organizations as Amazon, Bank of America, Harvard University, NASA, and more.Ralph is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, General Electric, and the Office of the President of the United States.Ralph has published more than twenty books and one hundred articles and the coauthor of more than ten assessment tools, including the Thomas-Kilmann Conflict Mode Instrument (TKI), the Kilmann-Saxton Culture-Gap(R) Survey, and the Kilmann Organizational Conflict Instrument (KOCI). • Book: Creating a Quantum Organization: The Whys and Hows of Implementing Eight Tracks for Long-Term Success • Book: Quantum Organizations • Website: KilmannDiagnostics.com • Tool: Thomas Kilmann Conflict Mode Instrument — RESOURCES MENTIONED IN THE SHOW — • App: Breathwrk • Technique: 4-7-8 Breath • Technique: Box Breathing • Book: Radical Forgiveness: A Revolutionary Five-Stage Process to Heal Relationships, Let Go of Anger and Blame, and Find Peace in Any Situation by Colin Tipping — THANK YOU SPONSORS! — • Storyworth. Get to know your loved ones better at StoryWorth.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Lia Garvin talks about the mental shifts that are crucial to moving forward at work. — YOU’LL LEARN — 1) Key phrases to avoid at work  2) The questions to ask when you’re stuck 3) How to overcome impostor syndrome Subscribe or visit AwesomeAtYourJob.com/ep752 for clickable versions of the links below. — ABOUT LIA — Lia Garvin is an operations leader, speaker and executive coach on a mission to humanize the workplace, one conversation at a time. She has nearly 10 years of experience working in some of the largest and most influential companies in tech including Microsoft, Apple and Google to explore the power of reframing to overcome common challenges found in the modern workplace. She is a TEDx speaker, presenting a talk at the 2022 TEDx Conference in Boca Raton, and will be featured at the SXSW Conference in Austin in 2022. Through her writing, leadership coaching and program management skills, she helps teams examine the challenges that hold them back and focus on what matters. She was recognized by the National Diversity Council as a 2021 DEI Champion. She is also a Co-Active- and ICF-certified professional coach with a certification in Hatha yoga. She lives in Corte Madera, California.• Book: Unstuck: Reframe your thinking to free yourself from the patterns and people that hold you back • Instagram: @lia.garvin • LinkedIn: Lia Garvin • Website: LiaGarvin.com • YouTube: Reframe with Lia — RESOURCES MENTIONED IN THE SHOW — • Book: Asking: A 59-Minute Guide to Everything Board Members, Volunteers, and Staff Must Know to Secure the Gift Jerold Panas • Book: The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle • Past episode: 614: Making Smarter Decisions When You Can’t Know Everything with Annie Duke — THANK YOU SPONSORS! — • LinkedIn Jobs. Find quality hires fast with a free job posting at LinkedIn.com/beawesome.• Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.