

Microsoft Teams Insider
Tom Arbuthnot
Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.
Episodes
Mentioned books

Feb 15, 2024 • 17min
Complex Voice Strategies for Global Organisations
Zach Bennett and Tom Arbuthnot discuss challenges with Teams Phone deployment, migrating from legacy PBX systems to cloud telephony, integrating analog devices with cloud-based solutions, and selecting the right Operator Connect provider based on specific requirements. It also explores the complexities of telco world, the importance of local billing addresses, and offering services, differentiating providers, and ATAs in Teams. The chapter concludes with a focus on complex voice strategies for global organizations, including licensing implications from Microsoft and the trend of moving to a more cloud-based solution.

Feb 8, 2024 • 26min
Microsoft Teams Rooms in a Global Digital Workplace
Tom Arbuthnot and Mark Licinio discuss transitioning to Microsoft Teams, managing multiple OEMs, selecting equipment, and the significance of community engagement. They also talk about the deployment of Microsoft Teams rooms, defining blueprints for meeting rooms, supporting different hardware and operating systems, reducing risk and supply chain issues, and the collaboration between AV and IT vendors in the digital workplace.

Jan 30, 2024 • 14min
Microsoft Teams Update January 2024
The podcast discusses the availability of Copilot for Microsoft 365 users, introduction of Copilot Pro for personal plans, Teams Android Auto integration, improvements to the Teams invite interface, and a shoutout to sponsor Pure-IP.

Jan 22, 2024 • 38min
The Role of AI in Microsoft Teams Phone and Modern Work, Real-world Thoughts with Rohan Milne
Rohan Milne, CEO at Switch Connect and Tom Arbuthnot discuss the impact and role of AI in the workspace, with a focus on its potential and limitations in different applicationsThe importance of understanding experience or voice and PSTN within the Managed Service Provider (MSP) communityStrategies for optimizing Microsoft Teams as a collaboration platform rather than just a PBXImpact of AI in the contact center space and its potential to disrupt current modelsExamples of challenges of implementing Teams Calling in government and enterprise settings due to existing contracts and siloed operations are highlightedLimitations of AI in areas like the order of actual execution of tasksPotential for AI to evolve to a state where it can provide real-time insights and analytics for businessesHow Teams can be leveraged for an ROI rather than being seen as an expense for businessesThanks to Ribbon, this episode's sponsor, for your continued support of the Empowering.Cloud community.

Jan 17, 2024 • 18min
The Importance of Standards & Room Design with Microsoft Teams Rooms with Greg Jeffreys
Greg Jeffreys, an expert in room design and Microsoft Teams technology-enabled spaces, emphasizes the importance of standards and proper room design. The podcast discusses real-world challenges, audio quality, and the ROI of investing in technology-enabled spaces.

Jan 10, 2024 • 28min
Migrating to Teams Phone Real-World Experience & Dealing with the Pace of Microsoft 365 Change
In this podcast, digital workplace specialist Damian Lewis discusses the challenges of migrating legacy telephony into Teams, the operational model for telephony in Teams, staying on top of Microsoft updates through the Message Center, and the need for following the YouTube channel '365 Message Center Show' for additional insights.

Dec 19, 2023 • 26min
Teams Phone Mobile - what's coming in 2024 with Vandana Thomas
Vandana Thomas, Microsoft Teams Phone Mobile Product Leader, discusses the expansion of Teams Phone Mobile to more markets in 2024, the integration of AI features like CoPilot, and the flexibility and innovation in Microsoft Teams Phone products with upcoming enhancements such as private lines, shared calling, and multiple numbers.

Dec 8, 2023 • 26min
The Future of Enterprise IT with Kurmi Software CEO, Micah Singer
CEO of Kurmi Software discusses the impact of AI on software development and IT roles, cybersecurity trends, monetizing innovation, and challenges in cloud-based IT management in the future of Enterprise IT.

Nov 14, 2023 • 52min
Michael Tressler, from Tandy RadioShack to Microsoft to Jabra
Michael Tressler, a Senior Solutions Consultant at Jabra, shares his remarkable journey from coding on the Tandy TRS-80 to his roles at Microsoft and Jabra. He discusses the evolution of collaboration tools, highlighting Jabra's innovative Android-based video bar. Michael dives into the responsibilities of his position, focusing on audio and video technologies, and the challenges of transitioning Teams Rooms to Android. He also touches on cutting-edge advancements in conferencing technology that leverage AI to enhance meeting dynamics.

Nov 8, 2023 • 26min
Outside Looking in with Crestron Automate VX
Join Sam Kennedy, who leads product marketing for Crestron with over 25 years in the UCAV industry, as he dives into the innovative Automate VX. The discussion highlights how this multi-camera system enhances hybrid meeting experiences by intelligently switching angles for better visibility. Learn about its recent certification by Microsoft Teams and how AI tracking technologies streamline setup. Sam also sheds light on advancements in AV technology, making installations simpler and improving user experiences across diverse environments.


