Complex Voice Strategies for Global Organisations

Zach Bennett and Tom Arbuthnot discuss challenges with Teams Phone deployment, migrating from legacy PBX systems to cloud telephony, integrating analog devices with cloud-based solutions, and selecting the right Operator Connect provider based on specific requirements. It also explores the complexities of telco world, the importance of local billing addresses, and offering services, differentiating providers, and ATAs in Teams. The chapter concludes with a focus on complex voice strategies for global organizations, including licensing implications from Microsoft and the trend of moving to a more cloud-based solution.