Connecting the Dots

 This is a video series with Dr. Edgar H. Schein and PeterA. Schein on the new second edition of Humble Inquiry. Ed Schein is ProfessorEmeritus of the Massachusetts Institute of Technology (MIT) Sloan School ofManagement. He was educated at the University of Chicago, Stanford University,and Harvard University, where he received his Ph.D. in Social Psychology. Heworked at the Walter Reed Institute of Research for four years and then joinedMIT, where he taught until 2005. He has published extensively-- OrganizationalPsychology, 3d Ed. (1980), Process Consultation Revisited (1999), careerdynamics (Career Anchors, 4th ed. With John Van Maanen, 2013), OrganizationalCulture and Leadership, 4th Ed. (2010), The Corporate Culture Survival Guide,2d Ed., (2009), a cultural analysis of Singapore's economic miracle (StrategicPragmatism, 1996), and Digital Equipment Corp.'s rise and fall (DEC is Dead;Long Live DEC, 2003). Peter Schein is a strategy consultant in Silicon Valley.He provides help to start-ups and expansion-phase technology companies. Peter’sexpertise draws on over twenty years of industry experience in marketing andcorporate development at technology pioneers. In his early career he developednew products and services at Pacific Bell and Apple Computer, Inc. (includingeWorld and Newton). He led product marketing efforts at Silicon Graphics Inc.,Concentric Network Corporation (XO Communications), and Packeteer (BlueCoat).He developed a deep experience base and passion for internet infrastructure asthe Web era dawned in the mid-1990s. Thereafter, Peter spent eleven years incorporate development and product strategy at Sun Microsystems. At Sun, Peterled numerous minority equity investments in mission-critical technologyecosystems. He drove acquisitions of technology innovators that developed intomulti-million dollar product lines at Sun. Through these experiences developingnew strategies organically and merging smaller entities into a large company,Peter developed a keen focus on the underlying organizational culturechallenges that growth engenders in innovation-driven enterprises. Peter waseducated at Stanford University (BA Social Anthropology, Honors and Distinction)and Northwestern University (Kellogg MBA, Marketing and Information Management,Top Student in Information Management), and the USC Marshall School of BusinessCenter For Effective Organizations (HCEO Certificate, 2017).Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

 Bryan is an experienced executive leader driving business results through people.  Bryan is experienced in diverse industries; automotive, machining, health care, etc.  Bryan is also the co-author of Shingo Prize winning book Own the Gap (Building a team-based Kaizen Culture).Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Perry Marshall is one of the most expensive business strategists in the world. He is endorsed in FORBES and INC Magazine and has authored eight books. At London’s Royal Society he announced the world’s largest science research challenge, the $10 million Evolution 2.0 Prize. His reinvention of the Pareto Principle is published in Harvard Business Review, and his Google book laid the foundations for the $100 billion Pay Per Click industry. He has a degree in Engineering and lives with his family in Chicago.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Chris Butterworth is a multi-award-winning author, speaker, and coach. He is a certified Shingo Institute master-level facilitator and a Shingo Institute Faculty Fellow and examiner. He is the winner of Best New Speaker of the Year Award for The Executive Connection (TEC) for his talk on Lean Thinking and the co-author of the widely acclaimed Shingo publication award winning books 4+1: Embedding a Culture of Continuous Improvement and The Essence of Excellence and is also the editor of the Shingo Institute book Enterprise Alignment and Results.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Widely recognized as an expert in lean principles, Mohan spent 18 years at McKinsey & Company (including 6 years as Senior Partner/Director), where he co-created the lean service operationspractice, ran the North American lean manufacturing and service operations practices and the Asia-Pacific operations practice. He has helped numerous Fortune 500 companies drive operational efficiency with lean practices. As the founder and CEO of LeanTaaS, Mohan has worked closely with dozens of leading healthcare institutions including Stanford Health Care, UCHealth, UCSF, New-York Presbyterian and more digitally transform core operational processes.  LeanTaaS uses lean principles, machine learning, and predictive analytics to digitally transform core operational processes in healthcare.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Neonatologist Erick Ridout, MD, has helped care for hundreds of preemies needing critical care. His work with other clinicians and caregivers to reduce “POKES” (reducing needle draws in preemies) has significantly improved care and outcomes, while saving millions of dollars. He shares his published POKE research with clinicians across the country.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Dr. Sunil Khushalani and Dr. Antonio DePaolo speak about their new book Transforming Mental Healthcare, Applying Performance Improvement Methods to Mental Healthcare. This book is a primer for understanding the current state of the mental health system and the performance improvement skills and leadership acumen needed to address existing challenges. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Patrick Graupp began his training career atthe SANYO Electric Corporate Training Center in Kobe, Japan, after graduatingwith highest honors from Drexel University in 1980. There he learned to deliverTWI and other training to prepare employees for assignment outside of Japan. Hewas transferred to a compact disc fabrication plant in Indiana, where heobtained manufacturing experience before returning to Japan to lead SANYO’sglobal training effort. Graupp earned an MBA from Boston University during thistime and was later promoted to the head of Human Resources for SANYO NorthAmerica Corp. in San Diego, California, where he settled. Grauppdelivered a pilot project in 2001 to reintroduce TWI in the United States. Thepositive results encouraged him to leave SANYO in 2002 to deliver the TWIprogram on a wider scale throughout the United States in the same manner as hehad been taught in Japan. He described this in his book The TWI Workbook:Essential Skills for Supervisors, a Shingo Research and ProfessionalPublication Prize recipient for 2007. With colleagues in Syracuse, NY he helpedfound the TWI Institute which has developed over 3,000 certified trainers whoteach TWI on six continents in over 30 countries in 18 languages. He is theauthor of numerous books on TWI including Creating an Effective ManagementSystem: Integrating Policy Deployment, TWI, and Kata which was published in2020. MarthaPurrier is a registered nurse with over 30 years of experience in thehealth care setting. She earned a master’s degree specializing in the clinicalcare of patients with cancer and in the training of nurses. During the past 20years, she has worked at Virginia Mason Medical Center in Seattle, Washington,in a variety of positions: Oncology Clinical Nurse Specialist, Director ofInpatient Oncology and IV Services, Director of the Kaizen Promotion Office andDirector of Nursing Services at Bailey-Boushay House. Virginia Mason adoptedLean as a management methodology in 2001, and Purrier was certified in RapidProcess Improvement Workshops in 2006. During her work in IV therapy, the teamwon the Mary McClinton Patient Safety award for the application of Leanmethods, which produced increased safety for patients receiving central lines.In 2008, Purrier was appointed to the Kaizen Fellowship Program. She is acertified instructor of the TWI Job Instruction program and has spokeninternationally on the application of TWI and Lean to health care.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Joeis anentrepreneur, adventurer and transformation guy privileged to have held therole of CEO, COO, partner, and president, currently serving as the CEO ofPerformance Tea.  Joe is the founder of The High Performance Life (THPL),a philosophy and guide to learn techniques for mental toughness, creativeproblem solving, leadership, and personal effectiveness. His prime focus is onpractices in the areas of Life, Learning and Fitness for personal fulfillmentand improving human performance in all walks of life. He has been blogging,every day, for the past seven years and some say that Joe is a passionateendurance athlete, having completed six Ironman triathlons, 40 ultra-marathons,and 35 marathons.  In 2017, Joe ran Six Marathons across Six Continents onSix Consecutive days.  Joe has been featured in national periodicals fromthe New York Times to Inc. Magazine and has been featured on the HistoryChannel, CNN and Fox News Live.  This blog is designed to bring togetherelements of how to improve performance across Life, Learning and Fitness.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

: Rick May,MD, Senior Principal, Orthopedic Surgeon.  Rick bringsover 20 years of experience in the health care industry. His areas of expertiseand professional skills include creating clinical quality improvement programsfor hospitals and physician groups, clinical supply integration strategy,service line optimization, and building actionable solutions to clinicalchallenges using health care data and analytics. Among his key achievements andaccomplishments, Rick achieved 30-60 percent reductions in hospital mortalityand complications by implementing evidence-based best practice systems at multiplehospitals. He has delivered over 1,000 presentations on health care quality andvalue to thousands of physicians, nurses, hospital staff and executive teams. Prior to joining Vizient, Rick worked for almost 20 years asan orthopedic surgeon in Denver specializing in general orthopedics and orthotrauma surgery. He ran the orthopedic trauma programs at four Denver-areahospitals. Rick worked for over 10 years with Ascent Clinical QualityImprovement and Healthgrades as the leader of their clinical qualityimprovement consulting teams. In these roles, he worked with over 100 U.S.hospitals on clinical quality improvement projects in multiple clinical areasincluding orthopedic and spine surgery, CT surgery, heart failure, sepsis,stroke, pneumonia and surgical perioperative optimization. He is a frequentspeaker in the areas of quality, data analytics and clinical qualityimprovement. Previously, he served as senior medical director at PinnacolAssurance, Colorado’s largest workers’ compensation insurance carrier. Rick ledall of Pinnacol’s clinical data analytics and program development related toimproving care for injured workers. Prior to starting clinical practice, Rick completed graduatework in advanced mathematics, analytics and biostatistics. He also worked as aresearcher and computer programmer for NASA in the Life Sciences Division atthe Johnson Space Center in Houston, Texas. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.